Changelog deletion with Process chain does not work

[Fabian28]

Hi everybody,

We have a Process chain running which should delete all changelogs older then 30 Days from differenz aDSOs. But as you can see on the Screenshot, the Cleanup failed and nothing is deleted.

Screenshot of RSMNG request list:

Screenshot of aDSO Administration:

Can anybody help?

[S_Sriram]

Hi Are you getting any error message in the job log?

[Fabian28]

Hi Sriram, there is not error message at all. Everything is green in the job Log.

[Savio_D]

Try to narrow the issue. is the change log/clean up process working when you do manually. If yes, try to create a new process chain and new variant with just 1 DSO for trail purpose and see if it is working.

[raymond_giuseppi]

There are no errors in this log, so why are you looking for one?

• An error would look like 'None of the selected requests could be deleted (RSDSO_MANAGE 006'
• Did you already look for OSS notes such as 3264649 - ADSO - changelog deletion not possible 

[Fabian28]

Hi Giuseppi,

[Fabian28]

Hi Giuseppi, we are on Support Package 28 so OSS Note 264649 is not relevant