cannot login to Streamwork with the invitation provided

[former_member37513]

Hi colleagues,

I am not able to log in to Streamwork.

When I use the provided invitation link link, I get on a welcome page, which says "attempting to login, please wait...", but nothing happens.

In addition the url changes every second and the "in progress" indicator turns all the time.

I can also provide screenshots, if you like to.

Kind regards,

Anna-Lena

[Former Member · Accepted solution]

Anna-Lena,

Are you using IE9 to login? If so, you must run that browser in compatibility mode. There will be an icon at the top of the page where the URL is listed. Hover over and it will read "Compatibility mode". Click the icon and you should be good to go.

Tony

[former_member121305 · Accepted solution]

In case you are using Firefox, please make sure you've created a security exception, because the certificate authority used to sign the certificates of our internal servers most probably is not existing in the browser's certificate chain. As a result, Firefox refuses to continue navigation. But yeah, screenshots would probably help. You can also contact me via mail.

Simon

[ulrich_stellmacher · Accepted solution]

HI,

i have the same issue with IE9. However for the "attempting to login, please wait...", page there is no compatibility-mode icon displayed in the URL-box. I defined a rule, that for domain streamwork.com it should be always on, but that did not help either.

The SAMLRequest parameter changes all the time. I replaced it by *** in the URL below

For example:

https://streamwork.com/sea/sap?idp=sw&SAMLRequest=*****&error_url=https%3A%2F%2Fstreamwork.com%2Fsea...

Edited by: Ulrich Stellmacher on Feb 7, 2012 4:48 PM

[RuedigerMueller · Accepted solution]

I know that his problems sometimes comes up and can be fixed by clearing the browser history. Have you tried that?

[RuedigerMueller]

Hi Anna-Lena,

Which URL are you using? It should be https://streamwork.com/sea/sap?seasip=sap.

Screenshots would be helpful.

Thank