cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot access BO Enterprise items within Crystal Reports

Former Member
0 Kudos

Hello,

Having searched the forums and being unable to find the appropriate solution to my problem I have decided to ask the question myself.

I am using Crystal Reports version 11.0.0.895 and Business Objects Enterprise version 11.0.0.748. When using Crystal Reports I can log on to the Enterprise server as Administrator and view the enterprise items. I can easily browse through the list of reports but when I try to open one I get the following error:

u2018The report could not be opened from BusinessObjects Enterprise.

Possibly the report is on a different BusinessObjects Enterprise system that the one you are currently logged onto. If this problem persists, please contact your administrator.u2019

The other option available to me is u2018Manage Objectu2019 and this works just fine where I can view the history, schedule, etc.

I suspect I need to do something with the server itself but I am unable to determine what exactly is required. Please advise.

Regards,

Declan.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Declan

For the folder on which the error is returned, please ensure that there is no rights problem with it.

In the report section, the "download files associated with the report" right should be set to "explicitly granted".

Thanks.

Regards

Girish Bhosale

Former Member
0 Kudos

I found that even though the Input File Repository Server was started, restarting the server fixed the issue I was experiencing.

Regards,

Declan.