Can't update to 17.0.8.4003 on macOS High Sierra

[huber1]

Hi

I wanted on a Mac with macOS High Sierra (10.13.2) to update my SQL Anywhere version 17.0.4.2129 installation to version 17.0.8.4003 with the SQLANYW170000P_22-71001547.tar EBF. Unfortunately, on starting the «Install SQL Anywhere.app» I get a window with title Error and text Internal error. Setup will exit. So it is impossible to update the database.

The installer starts as expected on OS X 10.11.6 (El Capitan).

I assume I have to wait for the next version. Any idea in what time frame it will be released?

Regards,

[chris_keating]

We have not been able to reproduce this issue with the installer. If you have a support plan, we encourage you to open a support case so that technical support can work with you to narrow down this issue.

[huber1]

Thanks for your testing. It's strange that there are differences. Could the Java version make a difference? I am using Java version 1.8.0_151-b12. I have the jdk1.8.0_151.jdk installed. As I use the Developer Edition on macOS, I have no support plan associated with it.

[huber1]

After Safe Boot (cleaning caches) I could start the installer.