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Can't print from Crystal Reports Viewer

Former Member
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308

Were using BO XIR2 SP2. Using Active X printing control. When users try to print a report a small Crystal Reports box appears but main printer selection box never appears. Any help would be appreciated

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Answers (2)

Answers (2)

Former Member
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Most likely user do not have permission to install the ActiveX Plugin in order to print. Log on to the PC with an Administrator user and print once to install the plugin, it should henceforth also work for ordinary users.

Caroline

Former Member
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Hello Glenda,

as you refer to the legacy technology I recommend to post this query to the [Legacy Application Development SDKs|; forum.

This forum is dedicated to topics related to legacy SDKs, including the Report Designer Component (RDC), OCX, VCL, and Crystal Reports Print Engine (CRPE).

It is monitored by qualified technicians and you will get a faster response there.

Also, all Legacy Application Development SDKs queries remain in one place and thus can be easily searched in one place.

Thanks a lot,

Falk