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Can't install trial on Windows 7 Professional

Former Member
0 Kudos

I've downloaded the trial version but I'm unable to install it.  When I run setup.exe I get the error:

The Application was unable to start correctly (0xc0150004).  Click OK to close the application.

I ran it as administrator.  I even logged on with a local admin account to be sure I was getting the credentials correct.  I've downloaded it 3 different times to make sure that It wasn't a problem with the zip file.  Each time it extracted the full number of files.

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

samratmuddasani
Product and Topic Expert
Product and Topic Expert
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Hi Jim,

I had the same issue.

I have copied the zip folder in the drive(C: drive) and extracted the file in the same drive where the installations are done and was able to install. Not sure about the reason for that error.

Please try the same.

Thanks,

Samrat Muddasani

abhilash_kumar
Active Contributor
0 Kudos

Hi Jim,

What version of Crystal Reports is this?

P.S: Try turning off the Antivirus too.

-Abhilash

Former Member
0 Kudos

Crystal Reports 2013 trial version.

I use Sophos AV and it didn't report any issues with the installation files.

Jim