Can not start Visual Administrator (halt at 99%)

[Former Member]

Hi,

When I start Visual Administrator, its status halt at 99%.

Visual Administrator can not open normally.

The version is EP7.0 SP11.

Could anyone help me? thanks!

[daniel_davinci · Accepted solution]

Hi Chai Ming,

Can you see anything in the log files? Perhaps it's a permissions issue?

Try creating a brand new connection from scratch rather than using the default and connect using that and generaly a server restart will do the trick in fixing it. Although clearly this is not a long term solution.

Visual Administrator is being replaced by the web administrator located http://<host>:<port>/nwa.

If you cannot restart or find a fix you might like to simply start using the webinterface when possible.

Not a solution I know, but thought the tip might help.

Cheers

[Former Member · Accepted solution]

Hi Daniel,

Thank for your help.

It is indeed a permission issue.

After change the administrator password, it is ok.

Thank you very much!