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Can an FAQ Chatbot be Connected to an Application FLP Running on Cloud Platform?

former_member469033
Discoverer
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136

Hi,

Does anyone have experience with connecting a chatbot to an application running on SAP Cloud Platform? My DevOps colleague told me it's currently not possible because we deploy our own FLP.

(I would specifically like to create an FAQ chatbot.)

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Answers (1)

Answers (1)

JonasB
Advisor
Advisor
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Hi Michael,

connecting your SAP Conversational AI chatbot TO an application running on SAP Cloud Platform by calling its APIs is possible by using one of the authentication types provided by the SCP destination service (in the enterprise edition) or using Basic Authentication / OAuth 2.0 client credentials (in the community edition).

Integrating the SAP Conversational AI Web Client INTO a Fiori Launchpad provided by the portal service of SAP Cloud Platform is currently not supported, because SAP Conversational AI does not currently act as a content provider for the portal service. If you have the option to embed an HTML snippet into your application directly, that might be an option to use the Web Client that way.

Regards
Jonas

former_member469033
Discoverer
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Cheers, Jonas. Can you say if and when a more standard out-of-the-box integration will be available?

JonasB
Advisor
Advisor
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Hi Michael,

I'm bot aware of any concrete timeline for this.

Regards
Jonas