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Can a processing extension be used to track report use in CRS 2008?

Former Member
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I am a consultant working with a client who is running a pre-V1 release of Crystal Reports Server 2008 which does not have auditing support. They want to find out which Crystal Reports in their CRS environment are used so they can identify the unused reports and clean them up. Is it possible for a processing extension to mimic the Auditing functionality by detecting and documenting Crystal Report scheduling, view on demand, and historical instance viewing requests, and writing the report name, folder path, user name, and timestamp to a database?

Any help on this would be much appreciated.



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Answers (2)

Former Member
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Have you tried the audit feature in CRS?

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Hi Janice,

I don't know about processing extensions for this but maybe you could turn on application server access logging. Get the application server or Web Server to log each URL that is used. You could then parse the logs for all the object IDs passed through the URLs. This could give you a list of the IDs that are used.

Just a thought. Other than that, Auditing is the best way to achieve this.