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Calendar control not working .Net version 11

Former Member
0 Kudos

I have an app which incorporates Crystal Viewer via a .net app. I recently migrated to a new server and ever since the reports I have with Calendar controls dont work - actually the reports work but the prompting engine is having issues.

When the page loads the calendar gif is there and there are some additional images with the properties below.

/crystalreportviewers11/prompting/images/errormsg.gif

When I click on the calendar - I get a javascript error (object expected) and hovering over the calendar image shows "javascript:donothing()"

I have checked all permissions that I can think of in the

C:\Program Files\Common Files\Business Objects\3.0\crystalreportviewers11 path and it all seems good.

I have run procmon on the server and checked for any weird issues. There was actually an access denied on the www services when it was trying to set a reg key under crystal. I added the necessary permissions thinking that this would fix, but I still ahv ethe same issue.

I killed the app from ram, restarted the server - still no good.

I have "repaired" the Crystall 11 Server and the .Net framework 2.0 installations

It seems like all of the required files / paths are there. I am totally hosed here. I cant think of anything else.

There seems to be some sort of server side error rendering the viewer portion of the page - is there an error log somewhere?

Im not sure which components its trying to access so Im having a had time troubleshooting.

Any suggestions would be appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

former_member183750
Active Contributor
0 Kudos

Most likely the issue is that the app does not have access to the prompting folder under the crystalreportviewers11folder.

See [this|https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a&overridelayout=true] article on how to configure the viewers folder (page 7). Charles is a good utility to troubleshoot these types of issues:

http://www.charlesproxy.com/download.php

Fiddler is also a good utility for htis:

http://www.fiddlertool.com/fiddler/

Ludek

Answers (0)