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Business Partner XXX cannot be the reporter

Former Member
0 Kudos
213

Hello,

When Message is raised using transaction NOTIF_CREATE. even though we have given SAP_SUPPDESK_create authorisation to user and also sap_all

when we try to save the message. we get a error message "Business Partner XXX cannot be the reporter"

We are using SPS17... work center is working fine.. except few hickups which is mentioned in my previous posts.

Regards,

Shyam.

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Former Member
0 Kudos

Hi Shyam,

Besides giving the Authorization. you have to maintain the user details in business partner.

Define that user as extenal user with the installation number of the SAP system for which you want to create the ticket. Also maintain the client and user name in the same.

all this has to done in identification tab in the business partner(i.e user business partner).

hope it helps.

Regards,

Subhashini.