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BPM processes ending in error.

Former Member
0 Kudos

Hi,

BPM processes are ending in error in our production environment. As our support team is a diff company it's being hard to track the errors.i Have some clarifications regarding them

1) Mapping couldn't be called as java instance is down and work process ended in error and Basis team has cancelled them. Is there any way we can restart the process again?

2) Messages are archived/deleted for a day. Is there any way we can check the payload of old work process which are in error?

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Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Mapping couldn't be called as java instance is down and work process ended in error and Basis team has cancelled them. Is there any way we can restart the process again?

No. You cannot restart the process if it is deleted. 

Suggestion : Please try to delete the work item logically ( Logical delete) instead of permanently delete the work item.

Permanently Delete : You cannot see the work item

Logically delete: You can see the log with message payload details

Shabarish_Nair
Active Contributor
0 Kudos

1) Mapping couldn't be called as java instance is down and work process ended in error and Basis team has cancelled them. Is there any way we can restart the process again?

Unfortunately No

2) Messages are archived/deleted for a day. Is there any way we can check the payload of old work process which are in error?

Once deleted, the payload cannot be checked. If archived, look into your archived messages.