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BOXI 4.3 Query Panel shows cached objects

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When trying our BOXI 4.3 we noticed that the Query Panel shows out of data objects in the Result Objects section - they appear to be cached by the browser.

To explain what I mean:

We add an object to a new query and check the SQL - it's as expected. We run the report and then re-edit the query, removing some of the objects. The Query Panel and the SQL is as expected. We run the report then re-edit the query again - the Query Panel displays the objects we previously deleted. The SQL does not reference the deleted objects though - it looks like the Query Panel is loading up a cached version of itself. This happens with Edge Browser and Internet Explorer. Clearing the browser cache (or in the case of IE, changing the settings to 'Check for new versions of the page on every visit') solves the problem. But it's pretty inconvenient, and our users are unlikely to accept this.

Is there something I'm missing in our BOXI 4.3 server setup - can I set the shelf-life of the WEBI query panel contents display to force it to check for an updated version rather than reload the cached version?



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Answers (1)

Active Contributor
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Hi Alan,

Does it happen in Chrome as well?

You stated it happens in Edge, are you using Chromium Edge or the old HTML Edge?

Can you dupe it with efashion?

What version of 4.3 (support pack and patch level) are you on?

I tried duping it in 4.3 SP1 Patch 8 in IE and could not. I checked and IE was set to automatically for the check for newer versions of stored pages setting.

Just an FYI, as of 4.3 SP2, IE will not longer be supported so you need to make sure you plan on getting your end users off of IE.