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Bo webi report taking too long to refresh and display data

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1,351

When i open the webi report it starts refreshing by default. This might be because of the setting we already have. But it gets stuck with the refresh prompt open for hours. I waited for 3 hours and i could not see data on the report. The prompt stays on the screen and the refresh load does not end. Can anyone please help me with this problem?

This is happening only with the clients. On our side everything is working fine.We have also tried running the BO queries in SQL, checked the explain plans and everything looks good.

The uncanny way to deal with this problem was to cancel the refresh prompt, open the report in design mode. In design mode it displays the data immediately and then switch to reading.

Any kind of help is very much appreciated. I will have to reach out to my clients as soon as possible.

What i see on the report.

mynynachau
Community Advocate
Community Advocate
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Thank you for visiting SAP Community to get answers to your questions. Since you're new in asking questions here for the first time, I recommend that you familiarize yourself with https://community.sap.com/resources/questions-and-answers (if you haven't already), as it provides tips for preparing questions that draw responses from our members.

Should you wish, you can revise your question by selecting Actions, then Edit (although once someone answers your question, you'll lose the ability to edit the question -- but if that happens, you can leave more details in a comment).

Finally, if you're hoping to connect with readers, please consider adding a picture to your profile. Here's how you do it: https://www.youtube.com/watch?v=F5JdUbyjfMA&list=PLpQebylHrdh5s3gwy-h6RtymfDpoz3vDS . By personalizing your profile with a photo of you, you encourage readers to respond.

Best regards

Mynyna

SAP Community moderator

Soumendu
Explorer
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Hi Adarsh,

Did you get the solution, how did you resolved this issue I am facing the same.

Thanks

Soumendu

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