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BI Web Template Caching on EP server

Former Member
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Hello,

We are developing BI web templates in the BI Web Application Designer and then previewing (via publishing) them with the EP web server. When we make a change to the report/template and republish/preview it to the EP server, the old version remains in the EP web server cache.

Also to note, this is PRIOR to creating BI iviews and incorporating them in EP, so our assumption is that the cache settings in EP iviews do not apply in this case, but that it a broader issue with the EP web server or application itself.

So far, we have tried clearing the overall PCD EP cache under sys admin support section and that does not work. The only way to get the latest content to show up via preview/republish is to restart the EP instance which clears the cache.

Is there any other place cache can be cleared or a setting that will allow the BI previewer and ALL content (i.e. iviews as well) to ALWAYS get the latest and greatest version??

Thanks in advance for any help.

Dave K.

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Answers (1)

Answers (1)

ravi_joseph
Active Contributor
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hi Dave,

cpl of questions are you on a federated network or are you using any proxy to access the portal? usually it will be slightly delayed some times based on the proxy cache. how are you adding the reports to role through delta link or copy?

When using the portal cache, data updates can appear with a delay.

pls go through the following link it may help you.

http://help.sap.com/saphelp_nw70/helpdata/EN/25/8c174082fe1961e10000000a155106/content.htm

Jo

Former Member
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Thanks for the response.

No, we are not federated. We have one EP server and one BI server w/ no proxy in between.

Again, this caching issue is prior to even creating an iview. The BI Web App Designer is previewing/launching the report using the EP web server. The cache issue is occuring when launching a changed report in the designer.

ravi_joseph
Active Contributor
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David,

did you check the connections portal, and BI status through the Support Desk tool, are all lights are green in the support desk tool.

Jo

Former Member
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Can you be more specific where these tools are located in the Support Desk? I cannot find them.

Thanks!!

ravi_joseph
Active Contributor
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Hi

SAP Note 937697 - Usage of SAP NetWeaver BI Diagnostics & Support Desk Tool

have u configured this tool? if not configure it and check your connections

Jo