BI 4.2 / Web Intelligence / ORA-12557

[jean-philippe_maquestiaux]

Hello,

Since I have restarted the SIA service, I have an issue in the web base web intelligence I received the above error.

When I try to refresh one of my reports through the web base (BI Launch Pad...) it does not work

The following database error occurred: ORA-12557: TNS:protocol adapter not loadable
. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901) (Error: INF )

But on the server and desktop: I can TNSPING / SQLPLUS the database, the rich client works as expected?

I have restarted the server without success. I have controlled the path to the Oracle Client (despite that it work with the rich client...)

Any idea?

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Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
PL/SQL Release 11.2.0.1.0 - Production
CORE 11.2.0.1.0 Production
TNS for 64-bit Windows: Version 11.2.0.1.0 - Production
NLSRTL Version 11.2.0.1.0 - Production

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SAP BusinessObjects BI Platform 4.2 Support Pack 4

Version: 14.2.4.2410

[jean-philippe_maquestiaux]

After removing the ORACLE_HOME and restarted the server I have...

"The following database error occurred: (CS) "DBDriver failed to load : C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\dataAccess\connectionServer\drivers\lib64\dbd_oci.dll (%1 is not a valid Win32 application.
)" . For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901) (Error: INF )

"