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BI 4.2 / Web Intelligence / ORA-12557

0 Kudos
1,218

Hello,

Since I have restarted the SIA service, I have an issue in the web base web intelligence I received the above error.

When I try to refresh one of my reports through the web base (BI Launch Pad...) it does not work

The following database error occurred: ORA-12557: TNS:protocol adapter not loadable
. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901) (Error: INF )

But on the server and desktop: I can TNSPING / SQLPLUS the database, the rich client works as expected?

I have restarted the server without success. I have controlled the path to the Oracle Client (despite that it work with the rich client...)

Any idea?

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Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
PL/SQL Release 11.2.0.1.0 - Production
CORE 11.2.0.1.0 Production
TNS for 64-bit Windows: Version 11.2.0.1.0 - Production
NLSRTL Version 11.2.0.1.0 - Production

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SAP BusinessObjects BI Platform 4.2 Support Pack 4

Version: 14.2.4.2410

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former_member185603
Active Contributor
0 Kudos

Is the issues happening with only one report or with multiple reports as well? If it is only one report, check the connection details of the report.

Check this KB for your reference.

2070772 - Error: “ORA-12557: TNS: protocol adapter not loadable”

0 Kudos

Hello,

It is happening with all my reports.

I have already tried the ORACLE_BASE trick.

Thank you.