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BEx of GUI 7.10 not working after MS Office upgrade to 2007

Former Member
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We upgraded MS Office 2003 to 2007. And installed GUI 7.10 (Patch 9).

When we run BEx Analyser from start menu or RRMX, we notice the error message: "A critical program error occured. The program has to close. Please refer to the trace for further information".

We have also applied "BI AddOn Patch for GUI 7.10"

Kindly help me with the solution.

Thanks & Regards


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Active Contributor
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Hello Madhu,

See these OSS Notes

1152092 - Error opening MS Excel 2007 workbook in MS Excel 2003

1013201 - Hardware and Software requirement for BI Standalone frontend

1089212 - BI Addon (7.10): not able display workbooks with Office 2007

1013139 - Pre-requisite for BI 7.x Frontend

Have a look at this

Also see,

Note 1175947 - Known Limitations of Analyzer with Excel 2007

[Troubleshoot the SAP NetWeaver 2004s BI Frontend Installation|]