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Because of error 513, no message was created in Support Desk System

Former Member
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139

Hi all,

I am getting an error 'Because of error 513, no message was created in Support Desk System' while creating a support message from an ECC system. Can you please provide a debugging procedure? How to resolve this error?

I appreciate your help.

Thanks,

Govind.

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Former Member
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did anyone applied the patches in ECC ?

If yes then apply the patches in solution manager upto 15.

and one more thing check the number range ?is it correct or not ..this problem may occour due to number range problem.

Former Member
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Thanks for the response. Solution manager is at level 15 and number ranges have been setup correctly.

Govind.