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Basic Terms of EP?

Former Member
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Hi All,

I'm newbie in SAP EP and can anyone explain me wht is collaboration, Knowledge mgmt and content in detail?



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Answers (4)

Answers (4)

Former Member
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Hi Abdul Faisal ,

The knowledge management capabilities of mySAP Enterprise Portal convert unorganized, unstructured information into accessible knowledge. Advanced classification techniques improve search and notification so that critical information always gets to the users who need it. Integrated document authoring and publishing features seamlessly support the entire document life cycle. Enterprise portals (EPs) are seen as the antidote to these problems by becoming more and more the ultimate knowledge management (KM) tool. The current hype about EPs is focused on their application as KM tools. Very little attention is given to other aspects of KM, namely the organisational, human and cultural aspects.What is needed for successful KM in an organisation is not technology alone, but also a knowledge-sharing culture, knowledge-sharing policies, organisational processes, performance measurement and business strategies.


Knowledge Management is a part of SAP Enterprise Portal

SAP Knowledge Management eLearning Catalog

Enterprise Knowledge Management

Knowledge Management


KM Navigation iView

Content Management in Enterprise Portals

Content Management

u2022 u201CTraditionallyu201D automates the presentation of u201CTraditionallyu201D automates the presentation of

information on a web site. information on a web site.

u2022 Versioning Versioning

u2022 External source or entered in CM application External source or entered in CM application

u2022 Metadata in standard database Metadata in standard database

u2022 Creates and manages Creates and manages TOCu2019s TOCu2019s, indexes, and links , indexes, and links

u2022 Review and authorization process Review and authorization process


Three types of rooms

Room creation wizardRoom creation wizard

Template creation wizardTemplate creation wizard

Collaboration launch padCollaboration launch pad

RealReal--time collaborationtime collaboration

Improved thirdImproved third--party integrationparty integration

Collaboration Room TypesKM

3 types of rooms are available:

Community u2013direct access for everyone

Listed rooms u2013access upon request

Unlisted rooms u2013access only for invited members


SAP now delivers a number of collaboration layouts out-of-the-box

The new template wizard makes creating new layouts for collaboration rooms easier

Any element you can include in portal page can also be used or reused in a collaboration room

Check the following websites for complete details on EP:



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Hi Abdul,

The Enterprise Knowledge Management scenario offers users a wide range of functions to

work with documents and information. It offers services to create, publish, retrieve, and share

information that is distributed to different locations and backend systems.Regardless of how or where documents are stored, Knowledge Management makes it possible to:

u2022 Navigate through documents

u2022 Search and classify documents

u2022 Work with documents in a collaborative environment

u2022 Manage documents

For more chk this link:

Work on documents often involves the exchange of information and cooperation with otherpeople. The Collaboration services of Knowledge Management provide functions that make it easier to cooperate with other people on tasks related to documents. They enable the entry of information that is relevant for documents and automatic sharing of the information with other

users.The currently available collaboration services are:

● Comments

Allows the addition of comments related to a resource.

● Feedback

Allows the addition of remarks related to a resource that are only visible for the author

of the resource.

● Rating

Allows the assessment of a resource using preset evaluation categories. Ratings,

including past and average ratings, are visible for everyone who is allowed to read a


● Personal Notes

Allow the addition of remarks related to a resource that are only visible for the person

that enters them.

● Discussion

Allows the simulation of a live discussion about a document.

For more chk:



Former Member
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Hello Abdul,

For collaboration thease links will help u a lot.



[Collaboration Task Administration and Configuration|]

[Real-Time Collaboration|]


For Content Administration

[Content Administration |]

Points are welcome


Soni Vinit.


Edited by: Vinit Soni on Aug 13, 2008 9:11 AM

Former Member
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Could you please define these terms in your words................



Active Contributor
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Collaboration :

Definition :

Component of SAP NetWeaver that supports collaboration between team or project group members regardless of geographical location. Collaboration services are closely integrated with the Portal and Knowledge Management functions of SAP NetWeaver. Collaboration scenarios allow functions of other applications, such as SAP Business Intelligence reports, to be integrated. Collaboration provides Portal users with virtual rooms and a central point of access for all collaboration services. This includes services for asynchronous collaboration (discussions, tasks) and synchronous collaboration (instant messaging, application sharing). Collaboration also enables the integration of e-mail and scheduling services of other groupware providers.

The collaborative platform within Knowledge Management of the NetWeaver Enterprise Portal offers the possibility for all integrated solutions to use the generic collaborative services of the Portal.

Portal technologies

Collaboration derives from following Portal technologies:

● user and role management

● iView integration

● navigation

● portal components and services

● deployment and technical building blocks

● content creation

● portal content catalog (PCD)

Integration with KM

Most parts of Collaboration are strongly integrated into KM. Usually each collaboration object (room, people, discussion, etc.) is a KM resource object as its backend data structure.

Because of that each KM resource can be a starting point for collaboration. For example start a discussion which is attached to a document. At the same time each collaboration object inherits all KM functionality like search, subscription, eventing, administration, configuration, etc. Furthermore Collaboration is accessible via the KM default user interface and brings some extensions to it.

Other KM functionality where Collaboration depends on is:

● resource as backend data object

● repository framework (RF) as integration technology to access 3rd party systems (groupware, synchronous collaboration, etc.)

● KM services and runtime, to extend KM by collaboration functionality

● Flexible UI

Main Areas of Collaboration

The main areas of Collaboration relevant for developers are:

● Virtual Rooms

○ Room Parts

○ Room Extensions

1. ● Groupware Integration

○ Microsoft Exchange

○ Lotus Notes

2. ● Synchronous Collaboration

○ WebEx


3. ● People-Centric Collaboration

○ People Picker

○ People Renderer

○ Business Presence Abstraction

4. ● Collaboration Extensions

○ Collaboration Launch Pad

○ Discussions

○ Voting

○ Notes

○ Quickpoll

○ Sessions

for More Info


Knowledge Management :

Definition :

Component of SAP NetWeaver that supports the integration, ordered staging, and unified management of unstructured information from different sources. Knowledge Management includes the components Content Management (CM) and Search and Classification (TREX). It provides users of SAP Enterprise Portal with a central, role-specific point of entry to information and documents that can be stored physically in different repositories. Search and classification functions allow portal users quick and easy access to information contained in the connected repositories. Knowledge Management provides open programming interfaces (APIs) that allow you to develop enhancements and your own functions, and to integrate these into the standard system. This can include the development of repository managers and your own KM functions as well as modifications of the user interface.


With its Knowledge Management capabilities, SAP NetWeaveru2122 provides a central, role-specific point of entry to unstructured information from various data sources. This unstructured information can exist in different formats such as text documents, presentations, or HTML files. Workers in an organization can access information from different source such as file servers, their intranet, or the World Wide Web. A generic framework integrates these data sources and provides access to the information contained in them through the portal.

The Knowledge Management capabilities support you in structuring information and making it available to the correct target audience. You can use the different functions on all content of integrated data sources, as long as the technical conditions are met.


Knowledge Management is a part of the SAP NetWeaver usage type EP (Enterprise Portal). Applications in other SAP NetWeaver usage types, for example, BI (Business Intelligence) can be linked to Knowledge Management.

The entire functional scope and configuration of the Knowledge Management capabilities are available in portal iViews.

To run Knowledge Management, you also require the stand-alone engine Search and Classification (TREX).

Knowledge Management capabilities are used in numerous scenarios. The Enterprise Knowledge Management scenario contains the most Knowledge Management capabilities.

The graphic below illustrates the Knowledge Management capabilities in the overall context of SAP NetWeaver:

Enterprise Knowledge Management provides central and role-based access to the information in your company and creates a connection between structured business data and unstructured documents.

The IT scenario allows users to exchange documents and information across technical system boundaries.

Enterprise Knowledge Management contains the tools to integrate different data sources and to create, administer, and distribute information. It allows consolidation and integration of intranet platforms and makes available integrated search technology that takes into account all data stores in your company.

The IT scenario comprises the set-up and operation of an integrated authoring environment for information workers. In this authoring environment, users can contribute to the creation, distribution, and classification of information or benefit from the information, irrespective of their role.

Together with other IT scenarios, Enterprise Knowledge Management, which is Java-based and portal-based, provides the means to connect information in both Java systems and ABAP systems.

The IT scenario provides the following benefits to your users:

● Receipt of relevant, role-based, and personalized information

● Automatic notification about new or changed information

● Quick finding of information using advanced search functions

● Direct options for reacting to information

● Display of information from different data sources on a common user interface

● Simplified exchange of information between users

● Clear structuring due to automatic classification

● Means of storing and efficiently using unstructured information

There are the following benefits for your IT operations:

● Integration of your existing information landscape

● Or a complete switch to the KM capabilities of SAP NetWeaver

● Implementation of a consistent Content Management system

● Administration of business applications and Content Management in a single platform

● Use of integrated search technology for company-wide stores

For More Info :




Former Member
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knowledge management help us to manage our unstructured information.

KM capabilities of SAP netweaver are deleivered by EP.

Collaboration is People integration and KM is Information Integration

Follow following link to understand collaboration :

Knowledge Management :