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Backlog found in Business Key Figures Chapter

SAPSupport
Employee
Employee
0 Kudos

As per report we want more details regarding the alert. Please help us to get more details on the issue.

"Backlog found in Business Key Figures Chapter "


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SAPSupport
Employee
Employee
0 Kudos

Hi customer,

The Red alert “"Backlog found in Business Key Figures Chapter " is rated for chapter “6.1 Reference Key Figures Measured Value Summary”. See below rating details.
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Business Area: Key Figure Short Name =>Plant Maintenance: Overdue Notifications [K67]
Findings: 169.904 notifications were identified that are overdue by more than 30 days (15.386 less than three months & 138.263 older than twelve months). Based on 142 created (max per week) (GREEN[<142]; RED[>710]).
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Please kindly note that the values in this chapter originated from key figures executed in the your corresponding backend system. EWA reports just reflect the certain business related figures.
So the required action/analysis needs to be done by your corresponding business related area.
However, you may please refer to this KBA for further guidance about specific key figures 3401587 - How To Find More Information About a Business Key Figure Alert in the EarlyWatch Alert (EWA)

Thank you for your nice understanding and cooperation.

Best regards,
Yuki
SAP Support