Auto-reaction by mail

[Former Member]

Hello gurus,

I'm trying to configure the CCMS so it will send alerts to mails.

-I've configured the SAPConnect and checked it. A mail from SBWP appeared in my outlook account.

-I've followed the instruction of:

/people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies

and configured the central-auto-reaction.

-CSMCENTOOL table is empty, that means that there are no alerts to send ?

Please help me to configure the Central-Auto-Reaction.

kind regards,

Dimitry Haritonov

[Former Member]

Helo Dimitry,

Found a similar thread.

Hope this is helpful in ur quest.

Br,

Sri

comment from the thread Read :

"Hi Yagel,

the question is, how do you want to be notfied by the alert. Via email? For this, you have to configure your alert monitor (e.g. like described in the mentioned Blog) and configure SAP Connect (and SMTP, see note 455140), so that you are able to send emails from the SAP System to your office-email-adress or so.

I have tested some time ago the autoreaction methods with emailing and after configuring the SAP Connect correctly, it wasn't a big problem.

Best regards,

Kai

"

Message was edited by: Sri Raghu Kishore Pusapati

[Former Member]

Hello Sri,

Yagel is working with me so we are on the same project.

To answer the questions:

1) SAPConnect is configured correctly.

2) whe I try to activate the auto-reaction I get a "FATAL error". The same symptom that described in note 715024, happens also in kernel 7.00.

Please advice,

Dimitry Haritonov

[Former Member]

Hello,

The FATAL ERROR is a program error. Then note 715024 is talking about it but what the note doesn't say is that the problem is also relevant to kernel 7.00.

SAP confirmed that the problem is also relevant for 7.00.

I updated to the latest stack (7 or 😎 and the problem was solved.

Hope this will help others.

Dimitry Haritonov

[Former Member]

Hi Dimitry,

Thanks for the Update. Really apprecaite sharing the info with us...

Br,

Sri

[Former Member]

Hello Sri,

I hope others won't stuck like me for searching how to solve the problem.

Dimitry Haritonov