Auto-reaction alert (email) status stays as ACTION_REQUIRED

[Former Member]

Hi experts,

I've setup monitoring on CCMS, and for errors occuring in Integration Engine (e.g. Mapping Errors), I 've configured alerts and auto-reaction methods for each of them.

I'm using the default CCMS_OnAlert_Email.

In Control Tab -> Execute Method -> The option Periodically in background process (as job) is selected.

However, when I manage to trigger an alert in CCMS, the status of the alert stays as ACTION_REQUIRED.

I have to manually trigger the auto-reaction node by selecting Edit -> Nodes (MTE) -> Start methods -> Start auto-reaction method, and then the emails will be sent out.

How can this be automated?

Please help.

Thanks.

Ron

[Former Member]

I found a solution:

In the properties of the method CCMS_OnAlert_Email:

Control Tab -> Execute Method -> The option

> Periodically in dialog process (short-running program)

The emails are triggered periodically. From my observation, it takes about 5mins to send the alert.

My question now is:

1. In CCMS (RZ20) -> Exchange Infrastructure -> PI1 -> IEngine -> System Errors -> Category Mapping -> Message alerts by Error Codes, the alerts displayed by error codes.

So for example, if I have 2 GENERIC MAPPING ERRORS, I will only get 1 alert entry, and get alerted once.

Can this be configured? I will want to receive 1 alert for each mapping error.

Is this possible?

[Former Member]

Ron,

i think you will get all mails

[Former Member]

Hi,

Can you double check the auto reaction method assignment?

You do not need to have any SICF services enabled for this

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config

regards

Chilla