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AO 2.4 is not working after Office 365 update

nitish_kumar
Explorer
0 Kudos

We've AO issue in production and any pointer would be highly appreciated.

We've AO 2.4.0.63248 for BI reports. Until Dec 2019, its been working fine but after that it started giving all sorts of error message. The error messages are captured in the attached doc.

We've Excel version 1902 (16.0.11328.20478) 32-bit. We're not sure if this is because Office 365 upgrade we're facing AO errors.

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shivakrishnaj
Employee
Employee
0 Kudos

Hi Nitish,
This issue due to nco files version mismatch.
Please check t\your saplogon version & it should be latest version 760.3.xxxx

Thanks & Regards,
Shiva

nitish_kumar
Explorer
0 Kudos

Thanks for the suggestion. Its 7400.3.16.1135 for all the users.

Another thing to note is AO is working for some without any problem but for some its giving nco error.