An error occurred while communicating with the OData server to retrieve metadata.

[Luis1001]

Hello, Specialist!

After creating the application in the program /MERP/CORE_CPMS_APPCREATE_PROG, we encountered the following issue:

When accessing the application via QR code, it returns a persona error with the following log message:
"Error caused by: [-100010] Retrieve metadata failed because the OData server returned HTTP code 403, with message: Access denied to system xxxxx. In case this was a valid request, ensure to expose the system correctly in your cloud connector."

Additionally, some other errors were observed. We are currently using version 2205, which was configured in Syclo; however, the application seems to be pulling information from version 2405.

Thank you in advance for your support

[sandeeptds]

Hi Luis, Are you still facing the issue?

[Jitendra_Kansal]

@Luis1001Please check if the metadata is retrieved from the backend (via Cloud Connector) in Mobile Services. Please do the following:

1. In the Mobile Connectivity section, click the Launch in Browser icon for the given destination. This should open a new tab.
2. Verify if the OData service document is displayed. You can append $metadata to the URL to check if the metadata is successfully retrieved.
   • If successful, the metadata should be visible.
   • If not, do you get any error? 

[Luis1001]

Hello @Jitendra_Kansal

When accessing, this message is returned for both connectors of the mobile service.

Access denied to resource /sap/opu/odata/MERP/SAP_ONLINE_LOOKUP_EXT_2205 on system xxxx. In case this was a valid request, ensure to expose the resource correctly in your cloud connector.

However, when testing the connection via /IWFND/SUTIL_GW_CLIENT (SAP Gateway), it returns a 200 status for this connection as shown in the image.

Performing a test by using the address with the back-end connector, it returns this error.

Thank you in advance!