alerts based on criticality

[Former Member]

how to categorize alerts based on criticality...with ALRTCATDEF

when we get a mail regarding alert,it whould say its criticality.....so that we need to take action based on the priority...

any ideas...

[Former Member · Accepted solution]

Hi,

Pls check the links below:

Alert Inbox

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

Alert Notification Step-by-Step

http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm

Defining Alert Classifications

http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm

Triggering Alerts

http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm

Setting up alerts

Alert Management

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062...

Alert Notification

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f...

Custom Alerts in CIC Win Client for CRM 5.0

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f...

Understanding u'r SAP EarlyWatch Alert Report

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a3...

Regards,

Sharath

[Former Member]

hi,

1)Alerts can be used to prevent delays in the processing of critical situations, because the time between discovering and responding to such situations is reduced considerably.

http://help.sap.com/saphelp_nw04/helpdata/en/bb/f0033c128f4a7de10000000a114084/frameset.htm

2) while defining your Alert Catgory , you have can actually set the Priority as High , Low, medium.

Check this wiky..at the end you have a mention abt alert criticality

https://www.sdn.sap.com/irj/sdn/wiki?path=/display/profile/computing%2bcenter%2bmanagement%2bsystem

check this sravya blog too..

/people/sravya.talanki2/blog/2006/11/23/error-handling-framework-xiout-of-the-box-episode-2

Thanks,

Vijaya.

[Former Member]

HI

XI: Alerts - Step by step

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

XI: Alerts - Troubleshooting guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

entire alert configurati on

http://help.sap.com/saphelp_nw04/helpdata/en/53/02153cdcf89e56e10000000a11405a/frameset.htm

cheers

[Former Member]

Hi,

In ALRTCATDEF, we can only define the alert category, some variables and the shorr/long text descritpion. We can not specify the criticality to the user in the description.

Please refer the below links for some information:

[XI: Alerts - Step by step|https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328] [original link is broken] [original link is broken] [original link is broken];

[XI: Alerts - Troubleshooting guide|https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327] [original link is broken] [original link is broken] [original link is broken];

[http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm|http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm]

Regards

Bhanu.

[Former Member]

any more ideas guys.....

[Former Member]

Hi,

Refer the below link for Alert Categories

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

Thanks,

RamuV

[VijayKonam]

Hi,

There are nothing out of the box available for such requirement. Only possibility that I could see is define different Alert Categories(For each criticality level) and then raise alerts according to your criticalities. Put the Criticality as static text in your alert classifications. Raise these as needed in the BPM. I do not think you can raise these based on actual error crititcality directly in AE or IE.

VJ