My end users are not able to select alert category to create the alert rule. Even I have loged in with my login user and also not able to select alert category.
I can select alert category and create rule on my machine but not on other machine.
Is there any machine specifi settings / requirement?
You can create the alert category directly by calling transaction ALRTCATDEF.
You require the authorizations of the role SAP_XI_ADMINISTRATOR.