Agent Determination for Service Entry

[Former Member]

Hi Guys,

I created a workflow based on BO BUS2901 to send approval notification to an approver and I am having an issue with the agent determination. I am using the cost centre owner from the PR associated with the PO for the service entry as the approver.

I am using the following code in the FM of the rule I created for determining the agent:

FUNCTION ZME_REL_GET_RESPONSIBLE.
*"----------------------------------------------------------------------
*"*"Local Interface:
*"  TABLES
*"      ACTOR_TAB STRUCTURE  SWHACTOR
*"      AC_CONTAINER STRUCTURE  SWCONT
*"  EXCEPTIONS
*"      NOBODY_FOUND
*"----------------------------------------------------------------------

  INCLUDE <cntain>.

  TABLES: eban, essr_rel, essr, ekpo, ebkn, csks.

  DATA: object TYPE swc_object.

  DATA: BEGIN OF essrkey,
           lblni LIKE essr-lblni,
           ebeln LIKE essr-ebeln,
        END OF essrkey.
  DATA: verak_user TYPE csks-verak_user, kostl TYPE ebkn-kostl.

  REFRESH actor_tab.
  CLEAR actor_tab.

  swc_get_element ac_container 'ServiceEntry' object.

  IF sy-subrc EQ space.

    essrkey-lblni = object-objkey(10).
    essrkey-ebeln = object-objkey+10(10).

      select * from ekpo where ebeln = essrkey-ebeln.
        select single * from ebkn where banfn = ekpo-banfn.
          kostl = ebkn-kostl.
      endselect.

    select * from csks where kostl = kostl.
      verak_user = csks-verak_user.
    endselect.
    actor_tab-otype = 'US'.
    actor_tab-objid = verak_user.
    APPEND actor_tab.

  endif.

ENDFUNCTION.

When I debug, sy-subrc = 8 at swc_get_element ac_container 'ServiceEntry' object.

What could be the problem?

Thanks

Regards

[keohanster · Accepted solution]

Hi Darlington,

You need to fill in the AC_CONTAINER structure with the value of your Service Entry sheet key. Do this in the FM test bed, and to save yourself pain in the future, save the test data. You will need to enter the element name (exactly as defined), the Tab_In (sequential index, so a 000001 should suffice) and the Element Length, as well as the element value (your 20 char Service Entry sheet number).

Hope this helps,

Sue

[keohanster · Accepted solution]

Oh, and your Service Entry sheet should not be defined as SWC_OBJECT in this case...

[Former Member · Accepted solution]

Hi Susan,

Thanks for the prompt answer.

I was able to do what you told me and it works, thank you very much!

Regards

[former_member214246 · Accepted solution]

Hi Darlington,

I am also facing the same problem. Could you please let me know how you have solved your problem.

Thanks in advance.

Regards

Sarvesh

[Jocelyn_Dart · Accepted solution]

Hi Sarvesh, T

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