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After report change and run internet explor hung

Former Member
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Dear Experts,

When user run webi report from client machine which is 4GB memory  report run when he change for example add column in report and run report again then explorer hung and after close explorer and open internet explore again and run report  then it's run , I check in BI launpad log and find following

|EB9549F4D5D14ECDAF7296002D7021066bc|2013 12 19 15:06:08.946|+0300|Error| |==|E| |BIlaunchpad| 4204| 673|http-bio-8080-exec-176| |76|0|0|0|BIlaunchpad.WebApp|RMEAPJOOUAT:4204:673.14324:1|-|-|BIlaunchpad.WebApp|RMEAPJOOUAT:4204:673.14324:1|CsMTwlxjFU2Qlgc4zQ95_OU37f2|||||||||com.crystaldecisions.sdk.framework.internal.EnterpriseSession||EnterpriseSession: dispose(): aps=RMEAPJOOUAT:6400,cluster=@RMEAPJOOUAT:6400,userInfo=(UserInfo: username=JAndersen,userID=6557,userDesc=JOO MSPM Projects Team Lead,auth=secWinAD),uri=osca:iiop://RMEAPJOOUAT:6400;SI_SESSIONID=171523JeskYEor03LSWHUFgPkzwgA,SI_TENANT_ID=0

  1. java.lang.Exception: EnterpriseSession:dispose()

                at com.crystaldecisions.sdk.framework.internal.EnterpriseSession.dispose(EnterpriseSession.java:438)

                at com.businessobjects.bip.core.web.context.SessionCleanupListener$DisposalEntry.disposeIfNeeded(SessionCleanupListener.java:122)

                at com.businessobjects.bip.core.web.context.SessionCleanupListener.sessionDestroyed(SessionCleanupListener.java:68)

                at com.businessobjects.http.servlet.internal.ListenerRegistrationManager.sessionDestroyed(ListenerRegistrationManager.java:110)

                at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.sessionDestroyed(BundlePathAwareServiceHandler.java:410)

                at com.businessobjects.http.servlet.internal.ProxyServlet.sessionDestroyed(ProxyServlet.java:588)

                at com.businessobjects.servletbridge.listener.ProxyApplicationLifeCycleListener.sessionDestroyed(ProxyApplicationLifeCycleListener.java:38)

  

Regards

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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What version of IE the user has? Can you check in different browsers like Firefox? Check if the user has supported Java version?

Former Member
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Thankx Jawahar for prompt reply the main isue is our UAT started and first time we face this issue.

as per BOBJ4.1 PAM  explorer 8 supported windows 7 and also java 6

also checked form chrome browser issue is same

I am using and creating or edit Webi report from WEB rich client

"Choose some objects and Run the Query.

Repeat this several times until you got performance issue"

Regards

Former Member
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The issue is with cache of the browser. You would need to clean it. Clear thje browser cache. Make the settings of IE to reflect as "Delete browsing history on exit"

Former Member
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I was used BO system wizard (total memory is 16GB) and it's divided Adoptive processing server

into 4 servers ( APS.Analysis , APS.Auditing , APS.Core , and APS.Data ) I give Analysis -Xmx 2GB

Auditing -Xmx 1GB  Core -Xmx 4GB  and Data -Xmx 4GB.

and in Tomcat Configuration--->java maximum memory Pool 2048MB

Now I am unable to understand how to improve BOBJ server performance because users complaining about slow response and hung internet explorer

Please guide me

Regards