on 03-31-2011 10:31 AM
Hello
I just bought online crystal dashboard design full pack, personal edition. The install have succeeded. But when I lanched the software (Xcelsius 2008) I've been asked to enter again an activation code, but I got an error message when entering my activation code (it was not valid)
Could someone help?
thank you in advance
Hi
If you still have trouble after performing the above check, try raising a new ticket via the Service Market Place (SMP) portal for a support incident.
Ask them to forward the ticket to the following component "XX-SER-LIKEY-BOJ". The engineer in that team will be able to help you with any license query.
Regards,
Ken
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