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Activate super user to unlock Administrator account

charlie_gil
Product and Topic Expert
Product and Topic Expert
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1,734

Hello,

I have a situation where the administrator user is locked in AS JAVA 7.40 system.

Based on the research I have done, I found two links and a note.

When I tried to follow the instruction from this link, I am not able to change the property.

I can change all others except that property mentioned in the link below.

It basically does not let me to change the value.

http://help.sap.com/saphelp_nw74/helpdata/en/a2/03aa3d5acd40f082db65ee59c360b7/content.htm

When I followed this link, I do not see the property in the expert mode.

http://help.sap.com/saphelp_nw73/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm

I also followed the note 1223175 to update the user in the UME database directly but it gave me an error.

Probably, there is no such field UME_STRINGS in AS JAVA 7.40.

Did anyone experience the similar issue in AS JAVA 7.40 system?

Any advice or tips will be very much helpful and appreciated.

Thanks.

Message was edited by: Tal Haviv

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S_Sriram
Active Contributor
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Hi Charlie

Could you check this SCN link

To Reset Administrator Password through Config Tool - Portal - SCN Wiki

Regards

Ram