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Blog Series

What's new with Content Innovation 13

In this blog post, we will cover more details on newly added and enhanced packages with Content Innovation 13 - Q3 2019 (released Sep 07, 2019)

Here is an overview of the updates including screenshots. More screenshots and details can be found on the SAP Analytics Cloud Website, in the Roll-out Slide Deck or in the documentation. Also, find the latest information on youTube.

General Enhancement


Lines of Business:

General Enhancements

In addition to the Roll-out slide deck, we have published a new Content Inventory which helps to identify features used by specific packages.

The Content Inventory Excel is included in the Roll-out Slide Deck.


SAP Real Estate


The content package consists of 3 stories in the Real Estate Management dashboard :

  • Location Management

  • Workspace Utilization Management

  • Contract & Lease Management

Location Management

This story is based on SAP Cloud for Real Estate, Location Management. It is a new Software as a Service solution on SAP Cloud Platform that supports our customers in their corporate real estate management. The application focuses on location management, providing insights you need to expertly manage your enterprise real estate portfolio. A predefined analytical story gives transparency on the global portfolio compositions, area management, workplace management, & workspace occupancy. Data acquisition is recommended to be run once a month, examples showed are from the last day of a month.

Workspace Utilization Management

This story is based on the SAP Cloud for Real Estate Workspace Utilization Management Solution. The Workspace Utilization Management Solution is a component of SAP Cloud for Real Estate and provides transparency and insights on actual office workspace utilization to corporate real estate managers. The solution integrates a variety of sensor platform providers, stores, and processes their sensor measurement data and consolidates everything on dashboards based on live data connections in SAP Analytics Cloud.

Contract & Lease Management

This story is based on the classic RE-FX. It offers Real Estate customers analyses about their contracts, their conditions, renewal options, and cash flow valuations by various dimensions. For example, use country, time, company, status, and type.It is an improved reporting solution, based on SAP guidelines and Best Practices. Also, it is a major step towards IFRS 16 compliancy for lease contract and property asset reporting.



Line of Business

Field Service Management Performance Dashboard


This content provides you an overview of your Field Service Performance and shows relevant key performance indicators which can help improve processes. See, what the satisfaction of your customers in you is, or how often Technicians were not able to finish a task on the first visit.

Overview of Service Calls and Activities:

This content gives detailed information on created Activities and Service Calls for different levels down to the equipment or business partners, like duration or what priority the activities have, for example.

Overview of Time and Material Journals:

This content gives detailed information on all Time and Material Journals (Expenses, Time Efforts, Material, and Mileages) recorded for each activity.

Technician overview:

This content gives detailed information for all KPI’s on the level of individual technicians.

Data Connectivity:

Based on OData Service SAPFSM


Financial Consolidation for SAP S/4HANA Cloud  


Best Practices for Group Reporting for SAP S/4HANA Cloud using SAP Analytics Cloud

Real-time integration between SAP S/4HANA Cloud and SAP Analytics Cloud:

SAP Real-time Financial Analytics for SAP S/4HANA Cloud enables analysts or controllers to dive into SAP S/4HANA Cloud using a real-time connector.

Accelerators include a prebuilt set of LIVE Version comparison reports and actual consolidated reports(Best Practice Analytics scope item 2K6).

Group Financial Analyses:

  • Financial Consolidation for S/4HANA Cloud (Best Practice Analytics scope item 2K6)

enables a pre-built set of pre-built analytical dashboard and reports that help to analyze the

balance sheet, profit & loss, and cash flow for robust analytics on SAP S/HANA Cloud data

  • Consolidated Story available which covers all the actuals reports centrally

  • Totally 19 reports and 1 dashboard in 6 stories available, 1 actual consolidated report book, 12 planning analysis reports, 1 predictive analysis, and 1 group financial KPIs dashboard.

Integration between SAP Analytics Cloud and SAP S/4HANA Cloud:

SAP delivers best-practice methodologies to integrate financial results from SAP S/4HANA Cloud into SAP Analytics Cloud, plus retract Plan data back into SAP S/4HANA Cloud.

Best Practice methodology establishes SAP S/4HANA Cloud as the primary source of master data and financial structures.

Financial Planning & Analysis S/4HC


Provides pre-built analytical dashboards and digital boardroom content that helps management in planning and understanding the key financial and business drivers

Business Benefits

  • Align your organization behind a common set of financials from SAP S/4HANA Cloud

  • Visualize Actual and/or Plan results side-by-side in real-time

  • Financial planning is based on the same data sets used in Analytics, allowing for a shared view of both historic and future business results


  • Enables analysts to dive into SAP S/4HANA Cloud using a real-time connector

  • Enables analyst to review key KPI’ trends, Actual v Plan variance, and YoY variance

  • Enables planners to complete a Cost Center, Profit Center, Balance Sheet, and Cash Flow plan

What’s New:

  • Updated the SAP S/4HANA Cloud transaction data source for the planning model to “GLAccountBalanceFlow”

  • Added new real-time story (SAP__FI_ANA_ARGRID) with accounts receivable manager overview, with 1) amount outstanding by period 2) overdue by customer

  • Driver-based planning for Balance Sheet accounts receivable

  • Added per employee metrics (e.g. revenue per employee, operating expense per employee) leveraging data from Workforce Planning for SAP S/4HANA Cloud

  • Simplified P&L and Balance Sheet dashboard views in the planning model

Liquidity Planning for SAP S/4HANA Cloud  


SAP Liquidity Planning for SAP S/4HANA Cloud enables planners to complete a Liquidity Item plan, including calculated closing balances, in SAP Analytics Cloud based on information sources from SAP S/4HANA Cloud.

Accelerators include: planning input templates, planning calculations, and a planning process flow.

Liquidity Item Analysis by Version:

SAP Liquidity Planning for SAP S/4HANA Cloud enables analysts or planners to analyze trends and variances between versions such as Plan, Forecast, and Actuals in SAP Analytics Cloud.

Integration between SAP Analytics Cloud and SAP S/4HANA Cloud:

SAP delivers Best Practices methodologies to integrate Cash & Liquidity Management from SAP S/4HANA Cloud into SAP Analytics Cloud.

Best Practices methodology establishes SAP S/4HANA Cloud as the primary source of master data and transaction data. (Best Practice Analytics scope item 3L5).

Revenue Planning, Cost Center Budgeting and Activity Planning for SAP S/4 HANA  


Cost Center Expense Budgeting:

This content facilitates the cost center budgeting process including capturing expenses and applying functions that support budget simulation using historical or driver factors. This process is integrated with availability control functionality and budget consistency checks in SAP S/4HANA.

Cost Center Activity Planning:

This content facilitates the complete cost center planning process including allocations, activity quantity planning, and activity price calculation. It also supports the planning administrator with powerful functions to prepopulate the planning screens based on past actual data.

Revenue Planning:

This content facilitates the sales and revenue planning process including sales price and sales quantity planning, and revenue and deduction calculation. It also supports the planner with simulation capabilities based on past actual data.

Data Connectivity:

Cost Center Planning and Budgeting is based on the S/4HANA data model in FI-CO and fully integrated with it. Master data and transaction data from S/4HANA can be loaded and planning results can be written back into S/4HANA. The complete integration is part of the content delivery and is available out of the box.


Sales Cloud for SAP S/4HANA  


Pre-built analytical content that helps the executive and senior management to monitor key drivers and trends in the sales process.

The story covers the following information.

Value Proposition :

Sales Analytics Cloud (SAC) provides a comprehensive tool for strategic live-data analysis in sales.

A highly integrated solution that increases efficiency, eliminates data silos and make digital access simple, secure, and scalable


  • See open sales at a glance and identify where you can take action in order to increase your sales volume. Gain a real-time overview of sales volume by calendar month/quarter and sales org, top customers, open orders by sales org, customer, customer group, material, and material group.

  • Check your pricing strategies and control the costs. Compare sales volume and profit margin over time and by sales org. Top customers by Sales Volume, Profit Margin, and Net Sales Cost.

  • Identify top customers and trends by incoming sales. Compare incoming orders and open orders and drill down into sales org, sales office, sold-to party, and customer group.

  • New in 1905: Identify trends in recent Customer Returns showing the number and value of returned items. Get insights into product and return reasons.


SAP Integrated Business Planning


This content provides a high-level overview of the financial targets and shows relevant key performance indicators which can be used during the Sales and Operations planning (S&OP) process in the management business review. Actual revenues, gross profit, and consensus demand help executive management to determine if the S&OP plan aligns with the company’s financial targets and also shows future trends.

Overview of Revenues:

This content provides a detailed overview of revenue figures on different levels down to the product level, allowing you to better understand how revenue is allocated to different customer groups or product families, for example.

Overview of Quantities:

This content provides insights on a quantitative basis on product family and product level to identify top contributors.

Data Connectivity:

Loading master data and transactional data from SAP IBP to SAP Analytics Cloud using an OData service.


SAP Marketing  


Content is delivered covering several different information areas:

Campaign Analytics

Overview of the campaign success, for example, Email, Facebook, and paid social campaigns including the ability to drill down on various dimensions.

Contacts and Profiles

Overview of new and existing contacts, the channels used by the contacts, the distribution of interests across channels or communication media and an overview of the average sentiments captured, for example, from the social media channels Facebook, Google+, or Twitter.

Lead and Accounts

KPIs for leads and accounts, opportunities, lead stages, interests, products and lead nurture stream.

Marketing Executive Dashboard

The comprehensive set of KPIs allowing marketing executives to review the success of marketing investments, and provide a comprehensive overview of KPI attainment and marketing performance benchmarks

Marketing Planning and Performance

Overview of the top planned spend per media type and spend type.

Offer Management

Overview of offers that are planned during the next 3 months and detailed analysis and comparison of the success of offers that were valid during the last 3 months.

Marketing Data Analysis

Summary of mobile push notifications for the last 6 months, e.g. showing the number of installed mobile apps, number of push notifications and offers clicked by contacts.


SAP Qualtrics - Customer Satisfaction Score

Customer satisfaction (CSAT) helps you understand the relationship your customers have with your brand or product. The Qualtrics survey for CSAT focuses on understanding customers’ experiences at key moments in the customer journey.


Get a total overview of your CSAT survey for selected products, be it the trend of your survey responses and CSAT, geographical and demographic results, the likelihood of purchase, willingness to recommend and understanding of negative comments.


Get into the details of all attributes addressed in your survey to analyze the satisfaction level and importance given to them by your survey respondents.


Get further insights into your survey results by analyzing customer service engagement and all details on demographic responses.

Adhoc Analysis:

Freely analyze the responses based on measures and dimensions of your choice.

Data Connectivity:

This content is built based on the excel export of results for a Qualtrics survey based on Standard CSAT template.


SAP Travel & Expense – Concur


Expense KPIs:

Travel expense actuals year-to-date and delta compared to budget and previous years. Drill-down by business area and country. KPIs such as due payments, credit card adoption rate and average report expenses. Visualization of budget consumption thresholds. Detailed analysis of average days between Report Process Steps such as trip start to report creation, to submission to payment, Flexible visualization of top reports with max days between different process steps

Expense Analysis:

Detailed break-down and filtering of expenses by multiple dimensions such as program/project, business area, spend categories, payment type, vendor or time of transaction. Ability to set KPI thresholds.

Predictive forecast in time series chart for expenses. Insights based on approval status and exceptions, average & total amounts claimed vs. approved. Top spenders and reports including all related expense report entries.

Dynamic Visualizations:

Responsive dashboard pages with flexible dynamic time range filter and enhanced data slicing using Period range slider. Built-in currency conversion and flexible visualization of multiple currencies in all charts. Multiple device support for iPhone and iPad that can be used with the SAP Analytics Cloud iOS app.

Expense Planning:

Expense Budget Planning on program/project hierarchies with budget distribution capabilities and tracking of actual-budget deviations. Additional threshold visualization.

Data Connectivity:

Based on SAP Concur connector with data acquisition. Can be reconnected to other Concur tenant.


SAP Supply Base Optimization


Overall Transparency:

360 degree overview of spend and savings summary based on various dimensions such as negotiation project, commodity group, supply base manager, quarter, supplier, and manufacturer

Deep Insights:

Analytics with real time data helps in better understanding of spend and savings from the various viewpoints. The visual representation makes data analysis and comparison easy which in turn enables supply base managers and directors make informed decisions without any delay.

User Experience:

Fitting visualizations and context information with slicing and dicing capabilities

Decision Making Made Easy:

As a result:

Effective and efficient analysis of data leading to better negotiation with suppliers

Data Connectivity:

Based on HANA Live Connection to SAP Supply Base Optimization  application



Leave us a comment below in case you have any questions or suggestions on how content could be improved.

Related Resources

Related SAP Analytics Cloud help article

SAP Analytics Cloud content PDF Documentation

Youtube video: Get Sample and Business Content from the Content Library

Overview of existing packages on the SAP Analytics Cloud Website or in the Roll-out Slide Deck

You want to see more blogs about SAP Analytics Cloud content? Go to our main blog or check out the tag SAP Analytics Cloud content on SCN.

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