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This is the first installment of a new quarterly update for SAP CRM (on-premise) customers, providing you with insight into what SAP is working on, what we've recently rolled out, and what we are planning. You'll find out about what's new in SP08 and SP09 for CRM 7.0 Enhancement Package 3 (EHP3), which were delivered in Q2 and Q3 as part of SAP's new quarterly release schedule for SAP CRM (On-Premise). You'll also learn more about recent new offerings relevant for SAP CRM such as Desktop Connection (Groupware) for SAP CRM, Fiori UX for CRM, CRM on HANA, HANA Live Analytics, Hybris Marketing Integration, and more. Click here to read my recent blog post, "SAP CRM Update: Q3 2015".