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Product and Topic Expert
Product and Topic Expert
Dear bot builders,

I’m happy to share with you our newest features released in SAP Conversational AI in November:

Feature of the month  Regular Expression Entities (Regexp)

Train your chatbots faster with regexp entities! Besides free and restricted entities, you can also create a regular expression (regexp) entity that extracts an entity based on an expression pattern that you provide. By using them, you don’t need to create a strict list of all words nor need to train the entity to be detected by machine learning.

Watch the video below or read our doc to learn more about this new feature!

Enhanced Bot Testing – Available for Enterprise Edition users only

New capabilities are now available in Bot Testing to help you improve your bot’s conversation quality even more! Now you can:

  • delete a test document

  • expand or collapse all the test cases with a single click

  • differentiate between detected and non-detected entities

  • and use the already generated test cases of your bot even after forking it

Test your bot >

User Info for Amazon Alexa & Microsoft Teams

Enable a better authentication of users and personalized bot replies! If you have integrated your bot with Amazon Alexa or Microsoft Teams, the participant information stored in “participant_data” variable can now be consumed.

Set up your channel >

Privacy Settings

Manage your privacy easily by choosing to set your profile and your profile picture as private or public in your settings! You can switch from a public profile to a private one and the other way around whenever you want.

Pre-Defined Helpers to Display Numbers

Improve your bot responses by using pre-defined helpers, that let you format a number with a specific number of digits after the decimal separator.

Learn more > 

Reminder: Introduction of OAuth tokens

As announced last month, you can now use OAuth tokens as a new way to authenticate API requests for both new and existing bots. OAuth tokens improve platform security and enhance traceability of modifications by bot developers.

Why and how to migrate >

openSAP MOOC available: How to build chatbots with SAP Conversational AI

Good news, our first openSAP course is now available! Improve your skills and earn a certificate of achievement by building your own chatbot from scratch.

Enroll now > 

Wait…there is more!

Stay up-to-date with extra features, improvements, and deprecations implemented on our platform by reading the full changelog.


For more information about SAP Conversational AI: