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In a data-processing system, the performance issue can lead to system downtime and user frustration. If the situation deteriorates further, at worst, the system will no longer have the throughput necessary for running business processes.

It’s always hard to identify the root cause when an SAP system has performance problems. SAP performance analysis can be an iterated process in some complex situations. How fast you can troubleshoot a performance issue depends on your knowledge and experience on SAP application, database, network, and hardware. SAP performance issue analysis normally involves following steps:

To help you diagnose performance issues, SAP Support has released a new Guided Answer: Master Guided Answer: Performance Problems

This Guided Answer provides a step by step guide for troubleshooting performance problems across SAP platforms. It contains many other solutions of performance problems, such as Guided Answers, Knowledgebase Articles, SAP Wikis, and SAP Notes. Based on the symptoms of issues, SAP performance problems can be categorized into 4 different performance issues: SAP application server, database, network, and hardware.

This Guided Answer is continuously evolving as our knowledge increase. It will also cover more SAP products and platforms in future.

Your feedback is very important. We continue to welcome your feedback and ideas on how we can further improve this Guided Answer.