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How to troubleshoot an Embedded SAC issues in Bundled Scenarios when IAS and IPS are involved?

In order to answer this question, the following blog provides an overview of the architecture of:

  • S/4HANA Cloud tenant

  • Embedded SAC



  • Corporate Identity Providers

Additionally, it addresses common issues that users may encounter when utilizing SAC story tiles in S/4HANA Cloud Fiori launchpad and outlines the steps necessary to debug and resolve these issues.

This guide is specifically intended for S/4HANA Cloud customers who are utilizing Embedded SAP Analytics Cloud in Fiori launchpad and may encounter one of three types of issues (mentioned below) when using SAC story tiles.

  1. It seems your profile is not configured for this system. Please contact your system administrator or end this session and try again later

    It seems that you don't have an active account. Please contact your system administrator and ensure you have an active account on this system

  2. Your Domain is not trusted. Please contact your system administrator

  3. XXXXXXX refused to connect


To address all these issues, refer to the following KBA and download the attachment that mentioned in the KBA, 3329044 - Troubleshooting Embedded SAC issues in Bundled Scenario when IAS and IPS are involved