Here are the three Industry Cloud Content (Articles/ News Items) from last week.- some are from the community.
Introducing SAP Complaint Handling
Excerpts: Complaints have always been multi-dimensional. Ask any customers and/or end-users, you will soon realize that complaints are perceived from various lenses what type of complaint (E.g. Pricing, quality) or process (e.g. Customer complaint) against which the complaint is being raised. There have been various own implementations from customers and usage of workaround to track and manage complaints. However, till now, there has been no standardized manner to handle complaints which has a central repository and even know the overall status of a complaint.
Excerpts: We are bringing you the best of what we had in store for #NRF2022: Starting off with the lighthouse keynote “Experience is everything – redefining the future of retail” taking a deep look into the future of #retail, select solution features aimed at driving retail #innovation, growth and #sustainability, as well as predictions for 2022 and compelling executive advice from The Home Depot.