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Here are the three Industry Cloud Content (Articles/ News Items) from last week.- some are from the community.

Introducing SAP Complaint Handling

Excerpts: Complaints have always been multi-dimensional. Ask any customers and/or end-users, you will soon realize that complaints are perceived from various lenses what type of complaint (E.g. Pricing, quality) or process (e.g. Customer complaint) against which the complaint is being raised. There have been various own implementations from customers and usage of workaround to track and manage complaints. However, till now, there has been no standardized manner to handle complaints which has a central repository and even know the overall status of a complaint.

Read the community blog post here:

SAP's Future of Retail Digital Experience

Excerpts: We are bringing you the best of what we had in store for #NRF2022: Starting off with the lighthouse keynote “Experience is everything – redefining the future of retail” taking a deep look into the future of #retail, select solution features aimed at driving retail #innovation, growth and #sustainability, as well as predictions for 2022 and compelling executive advice from The Home Depot.

Watch the video here:

Impact of Cloud Computing in Different Industries

Excerpts: This blog will provide a brief outlook into how the cloud has transfigured the face of many industries. Read on to know more!

Read the blog post here:


This is a weekly blog of top articles / blogs and documents on Industry Cloud topic. You can follow the tag here to stay updated with the latest blogs/ events/ announcements on SAP’s Industry Cloud.

For more information on Industry Cloud, follow SAP Community for Industry Cloud.

You can provide your comments/ feedback on the comments section below.

Disclaimer: This blog post is based on my personal insights only.