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After talking with my colleagues on the SAP Digital Business Services (DBS) team about what to expect at SAPPHIRE NOW 2018, being held June 5-7 in Orlando, I’m challenged to find words beyond the usual “awesome, brilliant and amazing.” Simply put, this event is the best place to have candid conversations with high-profile SAP customers who are leaping ahead with their own digital transformation, and eager to share lessons learned.

According to Oliver Huschke, Global Head Solution Marketing & Communications, DBS at SAP, the Services and Support experience area at SAPPHIRE NOW will deliver real-world experiences directly from SAP customers who are addressing the top four business priorities for fast, impactful innovation.

“Customers tell us that they want guidance as they update existing ERP systems and move to the digital core with SAP S/4HANA,” said Huschke. “Most need help effectively managing both cloud and on-premise environments. At the same time, companies want to know how to quickly innovate using advances like machine learning, blockchain and IoT to create new business scenarios and processes. Once they’re up and running, they want guidance so they can stay successful.”

Get up close and personal with customers

First stop is the Customer Success Showcase Bar, where people can mix and mingle with an impressive line-up of industry leaders who will share their digital transformation experiences with SAP DBS. Attendees will have the opportunity to have conversations with executives at companies that include Goodyear, BJ’s, General Motors, Pepsi Bottling Venture, Varian Medical, Daimler and Life & Mobility.

Talk to the experts

People ready to take the next step in their company’s cloud journey can head to the Services and Support Expert Bar and Expert Tables. Plenty of SAP DBS experts will be on hand to give people everything they need to move forward from revealing new business opportunities, to revving up innovation with fast prototyping, and winning in hybrid landscapes.

“If someone wants to know how to migrate to SAP S/4HANA, move to the cloud, innovate with SAP Leonardo, or be continuously successful with SAP solutions including SAP SuccessFactors, SAP Concur and SAP Fieldglass, they can talk with experts who will help them get started,” said Huschke. “The customer can then have more in-depth conversations about the most appropriate SAP services and tools based on their unique situation, such as SAP Value Assurance, SAP Model Company or SAP Leonardo Services.”

Can’t miss theatre talks

Completing the inspirational extravaganza is a roster of theatre sessions on the show floor showcasing customers and SAP DBS experts including:

  • Transform Your Demand-Driven Digital Supply Chain: Hear how Microsoft used SAP Integrated Business Planning (IBP) and SAP Ariba strategy to be fast, agile, demand-driven, collaborative and responsive in dynamically meeting customer needs.
    Transform and Improve your Finance Processes: Learn how PayPal transformed business using SAP Bank Analyzer on SAP HANA for improved real-time visibility and standardized processes.

  • Automate Data Collection from IoT Devices: Lockheed Martin Space describes their IoT solution designed to track usage and wear and tear on a critical piece of equipment, providing full traceability that reduced costs.

  • Anticipate Customer Needs by Embracing Digital Transformation: Discover how Stara takes innovation to a new level by optimizing their SAP environment to create a new product that assists customers with planning and execution.

  • Stay Competitive, Support Business by Implementing a World Class ERP system: How CSL Behring worked with partners to implement a single, global instance of SAP S/4HANA, so they could answer the “Patient Promise” and stay competitive.

There’s insufficient space here to share the details of every inspirational story and practical how-to session at the SAP DBS campus at SAPPHIRE NOW. I can say that everything is designed so participants walk away with the insights and tools to innovate quickly for business outcomes and growth. I hope to see you there!

Follow me @smgaler

Related content:

Businesses Need To Do 3 Things In 2018: SAPPHIRE NOW Makes It Happen

SAPPHIRE NOW 2018 Preview: How to Become an Intelligent Enterprise with Machine Learning

This blog was originally published on the SAP News Center.