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UPDATE 23/09/2022: Transaction SHELP_CONFIG will be shipped with S/4HANA 2022 (related report: RSIWR_HELP_CONFIG) and old transaction HELP_CONFIG will be deprecated in S/4HANA 2023 (related report: R_AUTOMATED_HELP_CONFIG).

As member of the SAP S/4HANA Regional Implementation Group, I have the privilege of working with a lot of customers who are implementing SAP S/4HANA. One of the installation follow-up activities are user assistance settings, and here Jens Steinbrenner’s Documentation Tools team, which is part of the SAP S/4HANA Architecture Cluster,  drove the development of the new transaction (HELP_CONFIG), which enables customers to automatically configure back-end settings relevant for documentation on SAP Help Portal and front-end settings, which are relevant for in-app help in an embedded deployment scenario.

Simplified configuration of the hub deployment scenario via RFC connection will be supported as of SAP S/4HANA 2020 FPS00.

Transaction HELP_CONFIG can be used as of SAP S/4HANA 1909 FPS 2

On earlier version you can check Hannes's blog about How to setup the User Assistant in your S/4HANA Fiori launchpad and his blog provide detail information about Configuration of the SAP Web Dispatcher - Step 1 : Setup Web Dispatcher, create 2 additional routes and import certificates, which are still necessary.


Let’s focus on the recommended deployment scenario SAP S/4HANA 1909 FPS 2 with embedded SAP Fiori.

  1. Run transaction HELP_CONFIG (Configure Help Settings).

  2. Select Embedded Deployment, prefilled fields are displayed.

  3. Modify values if required. In the Version field, choose the “latest” version.

The latest version ensures that help links in a specific release are always up to date, meaning that you do not need to run the transaction after every upgrade to the latest feature or support package stack. Of course, in a situation where you are staying on one of the FPS of an SAP S/4HANA system and want to display the corresponding documentation, you can use the version values like "1909.000" or "1909.001" instead of "1909.latest".


SAP S/4HANA 1909 FPS 2 with Hub deployment of SAP Fiori.

In the HUB deployment you will have to make a configuration in the front-end and back-end system. So, let's log on to the backend SAP S/4HANA system.

  1. Run transaction HELP_CONFIG (Configure Help Settings).

  2. Select Hub Deployment. Prefilled fields are displayed.


In the HUB deployment scenario, we must configure the front-end settings manually.

  1. Log on to front-end system

  2. Run transaction FLP Customer Settings (/UI2/FLP_CUS_CONF)

  3. Under FLP Configuration, click on Change → Display and then on New Entries.

  4. In the field FLP Property ID, select or enter ENABLE_HELP.

  5. Enter the property value true.

  6. Click on Save.

  7. Double-click on FLP Plugins.

  8. Click on Change → Display and then on New Entries.

  9. In the field FLP Plugin ID, select or enter WEB_ASSISTANT_HELP_PLUGIN and in the field Activity State, choose Active.

  10. Highlight the entry WEB_ASSISTANT_HELP_PLUGIN and double-click on Configuration.

  11. Click on New Entries.

  12. Enter the following values:



Becoming a SAP Fiori for SAP S/4HANA Guru

You’ll find much more on our SAP Fiori for SAP S/4HANA wiki

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