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Product and Topic Expert
Product and Topic Expert
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Most of you have probably noticed that there were some adjustments to the agenda of SAPPHIRE NOW. This was caused by the potential impact of the general strike and demonstrations called for November 14 in Madrid. I would like to highlight how this affects the overall agenda as well as the support related sessions that I introduced with my previous blog.


The keynote that was planned for Wednesday has been moved to Tuesday. Thus, now both of our Co-CEOs will speak Tuesday morning 9.00-11.00.


The setup of the microforum sessions at our SAP Active Global Support Center in hall 9 was also slightly changed. The Tuesday session Ensure ITIL-Compliant Service Management (AGS285) has been moved to Wednesday and now begins at 10 am. The Wednesday repeat of Streamline Implementation of SAP HANA with Application Lifecycle Management (AGS287) was cancelled but the primary session will still take place Tuesday 3.00-3.45 pm.

We would like to apologize for any inconvenience that these changes cause!


Find out more about SAP’s support presence at SAPPHIRE NOW by visiting this website:

Stay in the conversation by following SAP Services and SAP Software Support & Maintenance on SCN.


Follow along throughout the event on Twitter at@SAPServices.


Find all blogs related to this topic here.


Benjamin Wilk is part of SAP’s global Maintenance Go-To-Market organization.

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