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‘Reinvent business to run as one holistic, end-to-end system’ is one of the overarching themes for this year’s SAPPHIRE NOW virtual conference. In this context, the IT track focuses on how companies can run as intelligent enterprises through digital transformation and cloud solutions. IT departments are critical change agents for driving this.

To make informed decisions in real time, businesses need to run their mission-critical processes seamlessly and end-to-end, even more so in current times of disruption. In our joint session at this year’s SAPPHIRE NOW, we share the latest updates on SAP’s integration strategy and how customers can best benefit from it to unleash full business potential. In this blog, we share a preview of the business and technology perspective on integration.

Have a look at the SAP Integration Strategy Paper to view some of the recent integration highlights already today.


Integration – The Business Perspective

Our customers run their most mission-critical processes on SAP software and to make informed decisions in real time, these processes need to run seamlessly and end-to-end. To achieve this goal, it is essential for any intelligent enterprise to connect their applications, data, and business processes. End-to-end integration across your company’s IT landscape can be complex and time-intensive, but we at SAP are committed to make integration as simple as possible for you. 2020 was a leap year for integrating our four core end-to-end processes that touch every business across all industries: Lead to Cash, Design to Operate, Source to Pay, and Recruit to Retire. We have also heard the requests for more hybrid scenarios from customers and user groups loud and clear and will therefore extend our efforts to hybrid integration scenarios, including existing and new developments.

Let’s have a closer look at the Source to Pay process: When supply chains are disrupted, and demand is unpredictable, cost control and cash flow are critical.

SAP now offers you a central place for procurement that provides end-to-end visibility and allows every company to optimize, simplify, and effectively manage all spend processes and spend categories across your network.

By integrating our supply chain solutions, our procurement solutions of SAP Ariba, Travel and Expense Management solutions, as well as SAP S/4HANA, we can now create a re-defined buying experience for all of you that creates transparency and empowers smart and self-service compliant purchasing.


Integration – The Technology View

CIOs need a technology partner that can deliver what is required to solve challenges associated with disruption and that can guide them through their transformation journey. SAP’s integration strategy with the underlying technology platform offers exactly that: The SAP Business Technology Platform (SAP BTP) allows you to move and connect legacy applications with new cloud solutions and support hybrid environments to simplify, modify, and automate business processes, extend capabilities, and provide process insights.

Get more insights into current business challenges and how SAP translates them into platform solutions in the new SAP BTP Strategy Whitepaper.


The integration capabilities provided by SAP BTP can serve as the basis for custom integrations in your company’s IT landscape (with the help of SAP Integration Suite that runs on SAP BTP) and for SAP-to-SAP integrations alike. While we know that we cannot anticipate every integration scenario desired by our customers, we have considerably lowered the integration hurdle for what is in our area of control – that is SAP-to-SAP integrations. To that end, we have introduced distinct suite qualities that characterize SAP’s intelligent suite of seamlessly integrated applications. These suite qualities include areas like end-to-end process documentation on the SAP API Business Hub, a harmonized UX across SAP applications and devices, aligned domain models as documented in the explorer for the SAP One Domain Model, and embedded and cross-product analytics, just to name a few.

Let us highlight one of the recent suite quality achievements – One Workflow Inbox – now available with the Early Adopter Care program for the SAP Task Center: With the 2105 release, we now offer the first version of a seamless and integrated view on approvals across multiple solutions (see graphic).


In the past, having to check multiple workflow inboxes could become a tedious task for end users. The SAP Task Center now combines various powerful SAP Business Technology Platform capabilities, like a standardized task provider API and consistent security and identity management, to provide a single entry point for end users to access all their assigned workflow tasks across solutions, resulting in an improved approval time and quality, as well as a superior user experience.

Suite Quality: One Workflow Inbox

These are just some examples out of the many integration improvements that we delivered to our customers and we are about to add many more.

Building on the strong foundation for an integrated intelligent suite laid out in 2020, we are extending our integration scope for 2021, focusing on flexible and composable processes, hybrid integrations, cross analytics, identity and authorization management, eventing, data access, and much more.

Make sure to follow us on our SAP Integration Strategy community topic page and watch out for further integration updates!

Further Resources:


Dr. Michael Ameling is Head of Intelligent Enterprise and Cross Architecture in the Technology & Innovation Board Area. He leads the Cross Architecture team that operationalizes the CTO role and develops Technology Guidelines for executing SAP´s Integration strategy. His global and diverse team also covers user assistance and user experience, along with strategy and product management for SAP Business Technology Platform. Dr. Philipp Herzig is Head of Intelligent Enterprise and Cross Architecture in the SAP Product Engineering Board area. Together with his team, Philipp is responsible for engineering, enabling, and promoting the Intelligent Enterprise, crafting cloud and mobile experiences, and defining the right architectural foundations for SAP’s future platform.