Technology Blogs by SAP
Learn how to extend and personalize SAP applications. Follow the SAP technology blog for insights into SAP BTP, ABAP, SAP Analytics Cloud, SAP HANA, and more.
Showing results for 
Search instead for 
Did you mean: 
After the successful launch of the new native entry point to the Intelligent Enterprise, SAP Mobile Start, we continue rolling out further personas. Our persona-based approach ensures that the end-users’ requirements are taken into account properly and the benefits of mobile solutions for the particular persona can be understood easily. Let us today have a look at the Production Supervisor.

The Production Supervisor as a Mobile Persona

Production Supervisors are responsible for overseeing and organizing all production-related tasks on the production floor. Their main goal is to keep the production running and to maximize the output while ensuring product quality.

In this context, the Production Supervisor works closely with the Production Operators and other colleagues within the facility. Additionally, regular exchange with the quality team and other functions such as warehouse management and maintenance are part of the daily tasks.

The Production Supervisor spends time both at the desk - working on planning, documentation or reporting tasks – as well as being on the shopfloor in direct proximity to the production lines and the production operators. As such, the Production Supervisor can be considered as frequent mobile persona.

Having all relevant information available on a mobile device and being able to look up information or trigger certain actions is a main requirement for this persona.

Real-time notifications of unforeseen incidents such as machine breakdowns or material shortages, coordination and alignment with employees on the production site, or on-site inspection and approval of products and working conditions are just a few examples that highlight the benefits of mobile applications for the production supervisor.


Introducing SAP Mobile Start

SAP Mobile Start is the new native entry point to the Intelligent Enterprise on mobile devices. It provides users with an enhanced mobile access to SAP applications, web content, data, and news feeds to quickly address their daily work – anywhere and anytime.

Users can benefit from persona-tailored content, which will be easy to consume and optimized for mobile situations. SAP Mobile Start can be set up and configured to user needs by IT administrators. It allows users to stay up to date on mobile devices and act immediately on critical business situations. The app offers integration with business applications, enabling higher productivity, and is a key asset to help ensure business continuity directly from mobile devices.

Furthermore, SAP Mobile Start offers a deep integration with native mobile device capabilities such as widgets, notifications or spotlight search.


Improving the Mobile Experience for Production Supervisors

As we have learned, permanent and immediate availability of the latest information and direct access to all important applications are crucial for Production Supervisors. With SAP Mobile Start, we can deliver exactly this to them. Thanks to solutions tailored specifically to the needs of their persona, Production Supervisors will be able to use both their most important web applications and native applications on the move to make their day-to-day work more effective and productive.

Some of the highlights of SAP Mobile Start are listed below.

The push notification feature enables relevant information to be brought to the attention of the production supervisor – This helps ensure that production continuity can be maintained and quick reactions on incidents are possible.

SAP Mobile Start brings the benefits of widgets to the business user. Checking the production status or getting a quick overview of the most important production figures – all this and more becomes possible with the native widgets of SAP Mobile Start.

To search for and access an SAP app, production supervisors can use the spotlight search on their mobile device, typing in the name of the app needed and starting it from the results list.

The integration of and quick access to other software such as SAP SuccessFactors helps ensure that all important mobile use cases are covered.

Downloading the App

You can download SAP Mobile Start free of charge from the Apple App Store or the Google Play Store and test out the features using the integrated offline demo.


Integration of SAP Task Center

With Task Center integration in SAP Mobile Start the user will have access to all workflow tasks in one screen. Tasks can be processed with just one click and now the user no longer need to install numerous Inboxes from various applications. This will reduce the time spent by approvers and improve the approval time for critical items. By providing a dedicated screen to access the tasks and notifications, the user has one place to easily process all their “to-do”s.

My colleague Ivan Chaushev describes all details regarding SAP Task Center in his blog post.


Learn More

For more information about the SAP Mobile Start app, check out the SAP Mobile Experience community page and the ebook.

We look forward to your comments. Stay up to date with latest news and post your questions or feedback about SAP Mobile Start in the Q&A area. Start by visiting your SAP Mobile Experience Community page and click “follow”. We’ll be publishing more informative blog posts. Want to be notified? Check your #communications to ensure you have your notifications activated.