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Dear SAP community members,

Today is a very special day! It’s an absolute pleasure for me to be writing this SAP Community blog post. The reasoning is two folded. First, it´s my very first SAP blog post which I am sharing at all as part of my new role. And second, the tremendous opportunity for our customers as part of task and process automation for citizen developers which we release today.

On October 1st I joined an amazing team of RPA enthusiasts as Head of SAP Intelligent Robotic Process Automation Solution Management. Since then, this new topic has fully captured my attention as I am truly excited about how we can help our customers with their digital transformation with agility while becoming more resilient.

Do you want to get a first look and feel on the automation of the future? Check the video:

Video: SAP Intelligent RPA 2.0 Video

It has been talked a lot about how traditional Business Process Management and task automation is evolving into Hyperautomation, a term developed by Gartner. If you haven’t had a chance yet, I suggest you read Unveiling SAP Intelligent RPA 2.0: Hyperautomation for everyone by Sebastian Schrötel – Head of SAP Intelligent RPA - to capture what it means and the how large the opportunity for your company can be.

Gartner estimates to improve employee work experience and efficiency to be impacted at large scale:

  • Gartner Predicts 69% of Routine Work Currently Done by Managers will Be Fully Automated by 2024, Jan 2020

  • Gartner Says AI Augmentation Will Create $2.9 Trillion of Business Value in 2021, Aug 2019

  • Gartner Says Robotic Process Automation Can Save Finance Departments 25,000 Hours of Avoidable Work Annually - Gartner, Oct 2019


Title: Robotic Process Automation is the fastest-growing software subsegment tracked by Gartner (Visualisation by SAP)

1 Gartner, “Predicts 2020: AI and the Future of Work,” January 2020

2 Gartner, “Manage Robotic Process Automation,” October 2019

3 Gartner, “Leverage Augmented Intelligence to Win With AI,” August 2019

Are you ready to capture this opportunity for your company? Here is how SAP can help:

For SAP, Digital Process Automation is as an integral part of our strategy in enabling the transformation to the Intelligent Enterprise. With customers first in mind, we invested into the next version of SAP Intelligent Robotic Process Automation to help them reap the benefits of such technologies now being available in a full Low-Code/No-Code experience. This way, we empower business users to create task automations without any coding skills or IT involvement. This provides task and process automation capabilities to new citizen developers, who jointly with their technical colleagues, can create automation scenarios and streamline business outcomes.

Interested in how this looks and feels when you use it? “Get a sneak peek of the new Process Recorder in SAP Intelligent RPA 2.0”  in the Blog Post by Andreas Gerber - Product Owner SAP Intelligent RPA - or our “No code with SAP Intelligent RPA series” by Alexis Naibo - Head of Engineering SAP Intelligent RPA.

Title: SAP Intelligent RPA – Cloud Studio

The feedback from our BETA customers has been overwhelming and confirmed our desired outcome – Simplicity and Citizen Automation without any coding skills.

Balbir Singh Dhillon, Associate Director Intelligent Solutions, Zuellig Pharma shared:

Great job on the Beta version, today we saw and experienced many steps that have become much easier during the robot creation process. Just the emails alone save a lot of time and places that functionality in the hands of the Citizen user and no longer dependent on experienced developers.

The look and feel, and the user experience were really great and I can only see the product getting richer with additional features like the recorder.”

Daniel Neuhäuser, Head of ERP Core Solutions, Villeroy & Boch shared:

Intuitive user experience with the new Cloud Studio, great to see features like automated data type generation in Excel and find all the functions from the Desktop Studio now as activities for easy use with drag & drop.”

Get the full first customer feedback collected by Peter Engel – SAP Intelligent RPA Solution Owner – in his blog post on “SAP Intelligent RPA 2.0 – Early customer feedback”.

Some of the key features of SAP Intelligent RPA 2.0 you can now try out:

  • Simpler interaction with a focus on the Business User while interacting with Excel, Outlook, Screen, Loops, conditions etc.

  • Simpler to test with an advanced Automation and Screen tester saving more time in bot development and maintenance phases

  • A cloud toolset where all interactions are in a browser. No need to install a desktop tool for the design part, which lowers your total cost of ownership (TCO) at no efforts for updating / maintaining the software installations

Are you ready to start your own journey to Citizen Automation today? Get your free trial:

Great, SAP Intelligent RPA 2.0 is Generally Available as of TODAY. Get your free trial and experience at first-hand here

If you already working with SAP Intelligent RPA trial please do not forget to update your Desktop Agent here.

Title: SAP Intelligent RPA – Free Trial Landing Page

Oh and don´t forget all SAP Cloud Platform trials have now been extended up to 12 months to all of you to full experience & test the solutions without any limitation. Read all the details here

What´s next for you? TechEd 2020:

Get ready for SAP TechEd 2020 where you can learn more about this next level bot building experience and discover SAP Intelligent RPA with a lineup of 20+ sessions

For more information on SAP Intelligent RPA

Hope we have you joining in on the future of automation which starts today!