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Jocelyn_Dart
Product and Topic Expert
Product and Topic Expert
Latest Update January 2022: If you would like to learn more about Asha Sreedhar who worked with us on the Neurodiverse microlearning, she has published her story on C.A.R.E. for Autism.

Hint: For those new to the topic, accessibility is often abbreviated to the numeronym a11y, where the number 11 refers to the number of letters omitted.

Last week, just in time for International Day for People with Disabilities 2021, SAP released a set of Accessibility microlearning videos for our core solution SAP Fiori for SAP S/4HANA.

These are the first videos in what is hoped to be a growing collection of content to assist business users with accessibility needs and their IT support teams, including administrators, developers, and accessibility advocates.


Screenshot of the latest Accessibility video for color blind users on the Microlearning platform. Other accessibility videos can be seen in the right hand panel of the platform.


In this blog post you will find some answers to Frequently Asked Questions (FAQ) to help you explain these to your teams, including:

  • What is the expected audience for the videos?

  • Why are the videos aimed at business users rather than a11y compliance requirements?

  • Who made the videos?

  • Why is the focus SAP Fiori for SAP S/4HANA? What about other solutions?

  • What release of SAP Fiori for SAP S/4HANA was used for the recordings?

  • Which topics are covered so far?

  • What topics are upcoming?

  • Why do the Screen Reader videos have visuals?

  • Where do you find the Microlearnings?

  • How long are the videos?

  • Do the videos have closed captions?

  • Can you adjust the playback speed of the videos?

  • Can you download the videos to play offline?

  • Do the videos have transcripts?

  • Where can I find out more about SAP accessibility for administrators and IT support teams?


If you would like to suggest more accessibility videos you would like created, please tell us in the blog comments.

What is the expected audience for the videos?


Primarily the intended audience is Business Users.

However the information is also useful for disability advocates, administrators, support teams, and others to understand what is available for users with accessibility needs.

Why are the videos aimed at business users rather than a11y compliance requirements?


This was a deliberate choice. Compliance to accessibility standards such as WCAG, US section 508, and BITV are measures intended to help ensure accessibility. for all However, these standards are complex can be open to multiple interpretations particularly in different contexts. Another consideration is that compliance does not necessarily guarantee usability.

Since SAP provides business software, our aim is to focus on inclusive usability which enables business users to use our software to do their work.

Who made the videos?


The videos were made by a small team including some of our own people with disabilities and some of our consultants who assist customers who have specific accessibility requirements.  Our global accessibility team also provided advice and guidance.  Our team involved members from Europe, Asia-Pacific, and the USA.

Why is the focus SAP Fiori for SAP S/4HANA? What about other solutions?


SAP Fiori for SAP S/4HANA is our core solution so it makes sense to provide those first. The intent is for other solutions to be included over time.

What release of SAP Fiori for SAP S/4HANA was used for the recordings?


The videos were prepared on SAP Fiori for SAP S/4HANA 2020 FPS2.

Which topics are covered so far?


As at December 2021:

Navigating SAP Fiori for SAP S/4HANA as a low or limited vision user

Navigating SAP Fiori for SAP S/4HANA as a Neurodiverse user

Navigating SAP Fiori for SAP S/4HANA Navigating the Launchpad with a Screen Reader

Navigating SAP Fiori for SAP S/4HANA Applications with a Screen Reader

Navigating SAP Fiori for SAP S/4HANA as a Color Blind User

What topics are upcoming?


Navigation SAP Fiori for SAP S/4HANA using the keyboard.

If you have more topics you would like to see please let us know in this blog post's comments.

Why do the Screen Reader videos have visuals?


Screen Readers are not just used by the visually impaired. There can be many reasons for using a screen reader, such as people with dyslexia who use a screen reader to read sections of text.

Even some Screen Reader users who are visually impaired may also have some low or limited vision that can be used to supplement the screen reader information.

Administrators and support teams also need to understand what is happening in the system when a screen reader is being used.

Where do you find the Microlearnings?


Direct link: https://microlearning.opensap.com/category/Accessibility/235532453

You can also find them on the openSAP Microlearning platform menu under the option More then select the sub-menu option Accessibility.


Microlearning platform showing the Accessibility option in the More menu and the tabs in the Accessibility section: Video Library, and Videos by Role


In the Accessibility section you will find 2 tabs: Video Library, and Videos by Role. The menu defaults to the Videos by Role.

In the Videos by Role tab there is currently only one role for Accessibility which is Business End User Accessibility.

In the Video Library tab you see a table with the available videos.  You can view the available videos as a grid view, as a detailed view, or as a simple list (collapsed view).  The default is grid view.

You can use the matching buttons on the right-hand side of the table toolbar to swap between the views.

In any of the view you select the video to open it, and start the playback.

Grid view shows thumbnail images of each video.


Grid view in the Video Library highlighting the Grid button in the Video Library toolbar


Detailed view shows thumbnail plus title and a brief description of the contents.


Detailed view in the Video library highlighting the detailed view button in the Video Library toolbar


Collapsed view shows the titles of each video.


List view in the Video library highlighting the list button in the Video library toolbar


You can also search for videos by keyword using the Search this category area at the top of the Video Library tab.

How long are the videos?


Each video is a maximum of 12 minutes in length.

Do the videos have closed captions?


Yes! Use the CC button to turn on closed captions in the video's footer toolbar.


Example of the video toolbar where you find the CC (closed captions), Playback Speed, Full Screen, Download video and other options



Can you adjust the playback speed of the videos?


Yes! Use the Playback Speed options to control the speed in the video's footer toolbar.

Current options are: 0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x.

The default speed is 1x.

Can you download the videos to play offline?


Yes! Use the download video icon in the video's footer toolbar.

Do the videos have transcripts?


Yes!

The transcript section is just below the video.

You can use the Show Transcript and Hide Transcript options to control the transcript.

The transcript is shown beneath the videos and currently spoken words are highlighted as you play the videos online.

You can also download and/or print the transcripts for offline use, using the download and print icons in the transcript section.

Currently the transcripts are only available in English.


Example of transcript shown in a text box below the video highlighting the hide/show transcript link and how the current spoken text is highlighted in the transcript as the video is played



Where can I find out more about SAP accessibility for administrators and IT support teams?


You can direct your administrators to the following resources.

General accessibility


You can find additional guidance for you and your administrator in SAP Central Note on Accessibility - 1139953 - Requirements and infrastructure for accessibility  and it’s attachments.

You can ask your administrator to raise a SAP Incident as outlined in SAP Note 1473897 - Creating accessibility incidents

Accessibility in SAP S/4HANA


Find more useful personalization and accessibility features in SAP Fiori Launchpad in the SAP Help Portal, select the guide for your SAP S/4HANA release, then go to section User Guide.

Within the User Guide you will find specific information for accessibility users in subsection:  Using the Launchpad > Usability Features in the Launchpad.

You can find detailed information on SAP Fiori UI controls and behaviors in the guide SAPUI5 Accessibility for End Users.

For detailed information on classic UI technologies in SAP S/4HANA refer to the SAP Help documentation for ABAP Platform for your release, section Accessibility and SAP Note 2376128 - Accessibility with Unified Rendering based UI technologies

Find out more in the SAP Community


Visit your community tag for Accessibility and your topic page for SAP Fiori for SAP S/4HANA.

Other helpful links in the SAP Community:

Brought to you with the support of SAP S/4HANA Customer Care and RIG.
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