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We are happy to announce the General Availability of SAP Cloud Platform Alert Notification service.

Alert Notification is an SAP Cloud Platform based service which provides you with the ability to instantly understand whenever there’s an issue with your cloud application or its dependencies. Furthermore, it is notifying you via any channel of alert management you like – no matter if this is mail, some corporate chat (like Slack), ticketing system or even SAP Solution Manager or Focused Run for SAP Solution Manager.

Alert Notification provides you with a catalogue of alerts which are coming from different SAP Cloud Platform services, as well with the ability to provide your custom alerts coming right out of cloud your solution. Alert Notification works for both Cloud Foundry and Neo environments and provides you with a standard model for them. That means that your experience in using Alert Notification is the same no matter which environment you use. Furthermore, if you decide to migrate your alerts from one place to another, AN provides you with the needed functionality to do that without hassle.


The idea of this post

The idea behind this particular blog post is to be the gateway and your guide to the different scenarios that you can cover with Alert Notification. The amount with links in the blog is going to grow in time, feel free to follow it.

Of course, for even more detailed information about Alert Notification, you can refer to the official documentation of the service.


Tutorials and Details

Alert Notification Explained

To explain Alert Notification, let's take an example.

In the example below, we have a hybrid landscape. We have an on-premise landscape, a Cloud Platform based solution, which consists of a couple of modules written in different languages and a database. Besides, we have a couple of CP services which are used either by your Cloud Platform solution directly by your on-premise landscape. All of them are running either on Cloud Foundry or Neo environments.

So the question here is how do you understand if something happens with your solution or the cloud services you are using? What if your application has a performance issue? Or the connectivity to some of the services is down? Or if you have some database issue?


This is the place where Alert Notification helps you. It enables you to receive all kinds of alerts about your cloud application or its dependent services.

Note - Alert Notification does not produce any alerts on its own. It acts like a proxy to which different applications and services are sending alerts.  Alert Notification provides you with a catalogue, depending on the environment with which you are working. This catalogue of alerts is going to grow over time and adopt as many Cloud Platform services as possible, regardless of the environment.






We have divided the tutorials into two categories. General - guidance and best practices for more broad scenarios. Specific - these scenarios coming directly from customer feedback.


Consuming the service - learn how to subscribe for Alert Notification

Basic examples for Neo Environment - Learn how to quickly bootstrap with different types of alerts on Cloud Platform Neo.

Custom Alerts for your SAP Cloud Platform Solution - Custom alerts give you much flexibility and might boost your operations processes massively.


Integration with Solution Manager/Focused Run

SAP Cloud Platform Alert Notification – receive alerts from Dynatrace

Your HTML5 application is not available? Get Notified about that with SAP Cloud Platform Alert Notif...

Notifications from SAP Cloud Platform API Management - Part 1; Part 2

Notifications from AWS to SAP Cloud Platform Alert Notification

Notifications from GCP to SAP Cloud Platform Alert Notification

Receive Notifications for Failed SAP Cloud Platform Integration Flows via Any Channel with Alert Not...

Neo Start/Stop Alerts

MS Teams Integration

Automatic Alert Remediation with Alert Notification, Automation Pilot and ServiceNow


We are offering Alert Notification in a consumption-based pricing model.
In terms of metering, we are not charging for platform alerts; the subscription of one package covers them. Also, consumer API calls that don’t deliver any billable alert are not charged per usage either. Instead, we charge consumer API calls that deliver at least one billable alert and all other events (alerts and exceptions).

The price of a single package is 1,25 EUR per 1000 outbound API calls per month.

You can pay with Cloud Credits; you can use Cloud Credits for all SAP Cloud Platform services offered in this pricing model.

For further information, please check the pricing page of the SAP Cloud Platform. Alert Notification is available in the DevOps area.