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Xavier
Product and Topic Expert
Product and Topic Expert
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In this blog, we will explore how to combine interface and jobs monitoring in a single report with the SAP Cloud ALM analytics API.


Introduction


Key users from business departments and/or functional consultants need to answer to the following questions:

  • Are the interfaces to external systems working,

  • Are there any errors in sending/receiving messages,

  • Did the partner receive the message,

  • What is the status of executed batch jobs.


In an end-to-end scenario, SAP analysts and business users must monitor errors related to Interfaces processing and Jobs execution.

The monitoring capabilities requested to complete those tasks are offered by SAP Cloud ALM Integration and Exception Monitoring and SAP Cloud ALM Jobs and Automation Monitoring.

  • Integration & Exception Monitoring closes the gap between IT and Business. The correlation of integration artefacts provides end-to-end visibility in interface calls and message flows cross all involved cloud services and systems.

  • The purpose of Job & Automation Monitoring is to provide transparency about the current status of automation processes regarding execution status, application status and run time. It supports the monitoring of automation processes that run on the different platforms.


 

Even if the setup of the interfaces and jobs monitoring is controlled by the SAP IT departments, the usage of the interfaces and jobs monitoring is managed by the SAP business departments:

  • Health monitoring and users monitoring are supervision use-cases used by the SAP IT department.

  • Interfaces and jobs monitoring are use-cases built for SAP business key users.


 

KPIs


Integration & Exception Monitoring



 

Interfaces monitoring provides the following KPIs:

































KPIs Description Areas of Responsibility
error Number of messages in Error state Business Users
warning Number of messages in Warning state Business Users
successful Number of messages in Successful state Business Users
cancelled Number of messages in Cancelled state Business Users
process Number of messages in Process state Business Users

 

The list of dimensions accessible for Jobs Monitoring are accessible here.

 

Example:


 

  • Filters:

    • statusGroup



  • Dimensions:

    • ServiceName

    • SAPSystemId

    • StatusGroup



  • Measures:

    • "default"




 


 

 

Jobs Monitoring



 

Jobs monitoring provides the following KPIs:
















































KPIs Description Areas of Responsibility
runTime Total Run Time of Executions (that have been running in the period). SAP Basis
averageRunTime Average Run Time of Executions (that have finished in the period) SAP Basis
executions Number of Executions (that had been started) SAP Basis
Business Users
success Number of Executions (that had ended) with successfully status (green) and no Execution Warning SAP Basis
Business Users
warning Number of successful Executions (that had ended) with Execution Warning (yellow) SAP Basis
Business Users
aborted Number of Executions (that had ended) with Execution Failure (red) SAP Basis
Business Users
applicationWarning Number of Executions (that had ended) with Application Warning (yellow) Business Users
applicationError
Number of Executions (that had ended) with Application Error (red) Business Users

 

The list of dimensions accessible for Jobs Monitoring are accessible here:

 

Example:


 

  • Filters:

    • serviceId

    • jobType

    • jobName



  • Dimensions:

    • jobName



  • Measures:

    • applicationWarning





 

 

Thanks for reading.