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Product and Topic Expert
Product and Topic Expert
Happy New Year to everyone! I am delighted to share some great news to start off this Year. The well-known Note Assistant tool is now more intuitive, simplified, customizable and provides a new user experience!!  Watch the video giving you a glimpse of the enhancements.

The Note Assistant (transaction SNOTE) enables you to download, display, implement and de-implement SAP Notes. Note Assistant has been there for quite a while and has gone through as many enhancements. Over the last few years, we have been consolidating feedback from our customers and end users, in addition to which we collaborated closely with customers through a Customer engagement initiative (CEI) project. As part of CEI, we conducted customer interviews and workshops to gather concrete feedback, outside of which our experiences based on  customer support and internal feedback was also considered. Based on the comprehensive feedback, we worked on the design and revalidated the same through CEI engagements. At DSAG 2019 Usability testing of the enhancements gave us fruitful insights and we received extensive feedback. Our aim has been to address these collective pain points in the revamped tool.

Highlights of key enhancements

  • A new Home screen,

    • Single screen integrating Worklist and Note Browser

    • The worklist and search results are displayed in tabs to improve usability

Note Assistant Home Screen

  • Streamlined SAP Notes Implementation

SAP Notes Implementation

  • Enhanced SAP Notes display screen

Enhanced SAP Notes display screen

  • Note Assistant User Settings

User settings

How to Update to revamped Note Assistant

  • Enhancements are available from SAP_BASIS 7.50 SP0 onwards, automatically or by implementing a SAP Note

  • Implement SAP Note 3051466  (valid from SAP_BASIS 7.50 SP0) to update your system to revamped Note Assistant. For details please refer implementation guide attached to SAP Note 3051466.

  • Enhancements are included in the below SAP_BASIS Release/Support Packages:

    • SAP_BASIS 7.56 SP00

    • SAP_BASIS 7.55 SP03

    • SAP_BASIS 7.54 SP05

    • SAP_BASIS 7.53 SP07

    • SAP_BASIS 7.52 SP09

    • SAP_BASIS 7.51 SP13

    • SAP_BASIS 7.50 SP22

With this announcement we wish you a great start to 2022 and hope the enhancements to the Note Assistant make your experience a better one!!