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Product and Topic Expert
Product and Topic Expert
We are thrilled to announce that our new openSAP course is here!

Watch this quick video to learn what's in it for you if you are a chatbot developer and how you can build great conversational interfaces with the SAP Conversational AI platform:

Course Summary

SAP Conversational AI is an end-to-end, low-code chatbot-building platform that enables users to train, build, test, connect, and monitor chatbots in a single interface to simplify user experiences and business processes across SAP and third-party solutions. Chatbots can guide users to the right content, answer FAQs, and automate simple business tasks.

This course provides an overview of the new features available in SAP Conversational AI. Having created your own chatbots from scratch in our first openSAP course, let’s now deliver first-class user experiences by enhancing them with powerful capabilities including the skill of disambiguation, scripting syntax, regular expression entities, and more.

You’ll have the opportunity to train, build, connect, and monitor an FAQ chatbot from scratch, starting from a .csv file to retrieve answers automatically.

Finally, you’ll deep-dive into the enterprise edition of SAP Conversational AI, learn how it differs from the community edition, and discover its premium features, like the new TEST tab, seamless connections to SAP back-end systems, bot transport, and integration with SAP Fiori launchpad. You’ll also learn how to set up your enterprise edition account and migrate your existing chatbots there.

Our first course, How to Build Chatbots with SAP Conversational AI, is still available in self-paced mode. If you haven’t taken it yet, you can still access all the content to prepare for this course.


  • Starting from: October 20, 2021, 09:00 UTC.

  • Duration: 3 weeks (3-4 hours per week)

  • Final exam: November 10, 2021, 9:00 UTC - November 18, 2021, 9:00 UTC

  • Course language: English


Development Systems

You can use the trial version of SAP Conversational AI for this course. Everyone can create an SAP Conversational AI account for free here. The trial version is not time-limited.

Enroll now and expand your developer skills!

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