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Marc Oliver Schaefer


Janko Budzisch





Meyer-Brendel, Sophia




Madita Krüger

Special Thanks

Syed Yousuff



Michael Buse

Shasheendran, Sharath


I'm excited to share that the book is released. Order Now ..

Why to buy this book

When information is available in so many places such as Open SAP, Events , Blog posts , Expert Portal , why should you buy this book.

This book not just explains the functionalities but also talks about the mindset that has gone into the development of this product. It also shares practical tips and tricks on how can use SAP Cloud ALM effectively. The book also gives you a preview into planned functionalities, which may change as we go along but still give you an idea where the Product is headed. The book also shares customers and partner stories of actual usage of the product.

Read this for more information

Author Details


Jagmohan Singh Chawla is chief expert and product owner for project, task, and requirement management in SAP Cloud ALM. He is a management graduate from Indian School of Business in Hyderabad. He has worked at SAP for more than 10 years and has focused on application lifecycle management for more than 15 years. He is certified in SAP ERP, SAP Customer Relationship Management, SAP Solution Manager, Six Sigma, Lean, Information Technology Infrastructure Library (ITIL), and PMI Agile Certified Practitioner (PMI-ACP), and is passionate about tools and processes. He has first-hand experience working with partners on largescale SAP implementations.


Wulff-Heinrich Knapp is chief expert product manager, and product owner for the process management capability of SAP Cloud ALM. Wulff is a passionate design thinking coach who has more than 20 years’ experience in the IT business. He was the product manager for the SAP Solution Manager process management capability. His work included the refined user interface, lifecycle model, embedded graphical BPMN diagram editor, and process management API. Wulff has a diploma in business informatics from Duale Hochschule Baden-Württemberg (DHBW) in Mannheim. He is an experienced speaker and speaks regularly at SAP events.
Nicolas Alech is a chief expert in application lifecycle management at SAP. He owns the customer experience and solutions (CXS) test management area for ALM solutions, SAP Solution Manager, and SAP Cloud ALM. He started working in consulting and development before joining SAP in 2002. He has held various positions with a focus on application lifecycle management for largescale multinational customers. He has always had a strong focus on the testing needs of SAP customers implementing SAP solutions. Nicolas now leverages his background in working with customers in the area of testing as a product manager for test management for SAP Cloud ALM.

Contributor Details





Marc O Schaefer 

  • Title: Chief of Staff and Head of Operations

  • Responsibilities: MO joined SAP in 2000 and has been working on Application Lifecycle Management as a product manager in diverse responsibilities. He is a featured author and editor-in-chief of multiple SAP Press publications and co-author of the best-selling book SAP Solution Manager.


Michael Klöffer is the chief product owner for the implementation capabilities of the SAP ALM portfolio.

Michael has over 16 years' experience working with SAP products, starting in research and development, later working in product management. As a chief support architect, he was responsible for all products and capabilities that support the Requirement to Deploy process in SAP Solution Manager and Focused Build. In 2018, he became chief product owner for the Customer Experience Services Build market, responsible for the SAP Solution Manager, Focused Build, and SAP Cloud ALM product lines.

Michael is also a regular speaker at SAP summits and conferences all over the world.

Janko Budzwich

Title: Chief Product Owner

Responsibilities: giving general directions and defining deliverables for SAP Solution Manager, SAP Focused Run and SAP cloud ALM from operation perspective.

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Ulrike Hormann is Chief Product Owner for SAP Cloud ALM for Service

Vital Anderhub is a Senior Support Engineer

Responsibilities:  is a member of the Product Management team for SAP’s operations platforms. His tasks involve solution management and knowledge management for SAP Solution Manager, SAP Focused Run, and SAP Cloud ALM.

Thomas Stein is leading the overall process of feature driven development with daily deliveries to customers for SAP Cloud ALM. Thomas coaches various teams, products and organizations regarding engineering excellence and cloud native development.


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Moritz Gysler is Solution Expert for SAP Cloud ALM for Implementation. He acts as product owner for Change & Deployment Management in the Product Management area with the main focus on change enablement and deployment orchestration.

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Sophia Meyer-Brendel is a Senior Product Specialist with a focus on writing and communicating strategy. Since she is enthusiastic about the employees at SAP and keeps wondering how to improve their professional environment, she is involved in the area of D&I and just recently became a Design Thinking coach.

Megha Nagar is product owner in Product Management area for SAP Cloud ALM for Implementation. She is responsible for embedded Analytics and related capabilities in overview page as well as detailed analytical pages. She also focuses on integration topics like CIAS.

Follow Megha on meghanagar| LinkedIn

Malte Sohns is Chief Product Owner

Responsibilities : Enabling Cloud ALM for all Customers and driving our cloud mindset

LinkedIn : Malte Sohns | LinkedIn

Bhagwati Purohit is a working student in SAP Cloud ALM team. She has rich experience in content management .Her responsibilities include supporting the team in documentation and demo creation.

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Madita Krüger is a working student in SAP Cloud ALM team. She has great experience in content management. Her responsibilities include supporting the team in the content migration and demo creation.


Special Thanks



Syed Yousuff
Practice Head – Cloud, Digital Infrastructure & Platforms - Robert Bosch Engineering & Business Solutions PVT LTD. He has extensive IT consulting experience of over 25 years covering Business, Enterprise Architecture & Cloudification. Business Development, Program management, Alliances & Delivery
Gabriel Schäffer working for All for One Group as Project lead and consultant for S/4HANA

Sinje Seidler is a Solution Expert and has a strong background in Business Process Management, Process-driven SAP implementations and product management.

As a business process improvement and SAP consultant she worked many years in the U.S. and supported projects globally.

In the last years she was also involved in the SAP Model Company program as workstream lead for Methodology and Tools building business process content for SAP implementations.

Sinje is part of the SAP Cloud ALM Product Management and currently building up the Customer Care for SAP Cloud ALM for Implementations and working on conceptual cross topics.

Michael Buse is Senior Product Specialist for SAP Cloud ALM for Implementation. He focuses on LoB content for CALM Build and is Product Owner for Partner functionalities.

Prior to his role in SAP Cloud ALM Product Management, he worked in different roles in Partner and Customer Engagement in the areas of Cloud ERP, SAP Customer Experience and SAP Solution Manager.

Sharath Shasheendran

is Area Product Owner (Partner Topics, SAP Cloud ALM), ALM Go to Market (India Market Unit and Partners in APJ)

Sharath has been in the IT Management and ALM world with multiple product experiences including IBM Rational tools, Borland ALM tools (now Microfocus) and SAP’s ALM tools. He is a speaker on ALM topics in IT events across the globe. Apart from IT Management and ALM, he is equally passionate about the IT partner ecosystem.


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