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When working with SAP Standard Cloud Integration Packages, it is important to find the correct support component in case a problem is found. In this blog, we list each standard Cloud Integration Package and its support component.

When login a support case with SAP Product Support which deals with any of the packages listed below, refer to the correct support component, here is an example below:


  Packages Components
1 SAP Cloud for Customer Integration with SAP ERP LOD-CRM-INT-ERP
2 SAP Document Compliance: Electronic Invoicing for Italy CA-GTF-CSC-EDO-IT

To locate the full list, please refer to the wiki package component list.